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Windows 7: BSOD dmp file upload

18 Apr 2015   #11
civilwar142pa

Windows 8.1 64bit
 
 

I've only had the one BSOD. I'll try this and let you know how it goes, although I've never had any problems with Daemon tools before, and I've had it installed for a long time.

Thanks for your help.


My System SpecsSystem Spec
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18 Apr 2015   #12
civilwar142pa

Windows 8.1 64bit
 
 

Ok, I've uninstalled Daemon Tools.

I ran sfc three times and still got corrupt files.

On the second reboot, I got another BSOD.

On Seatools, I ran the short generic test, which passed.

My Chrome is the stable version 42.0.2311.90 m
My System SpecsSystem Spec
18 Apr 2015   #13
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Could I get you to run the extended test in Seatools please. The reason I asked about Chrome is I found a lot of errors from Chrome. Could I also get you to run the BSOD Posting instructions again. The file you uploaded was empty.
My System SpecsSystem Spec
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18 Apr 2015   #14
civilwar142pa

Windows 8.1 64bit
 
 

There was a new BSOD anyway (two actually) caused by the same file iastor.sys which I believe is an Intel driver.

Each time I try to run Seatools now that BSOD comes up. I'm having the Intel driver utility update anything that needs it right now to see if I can get Seatools to work.

In the meantime, here's the updated minidump.
My System SpecsSystem Spec
18 Apr 2015   #15
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

There are no dump files. If you were running Seatools for DOS, the it was running from ram and Windows was not loaded. That means there would be no dump file. iaStor is the Intel Raid driver. It should not have been loaded.
My System SpecsSystem Spec
18 Apr 2015   #16
civilwar142pa

Windows 8.1 64bit
 
 

I was trying to run Seatools for Windows. I'll try DOS and see what happens. Either way that's an issue. There's still no dump file showing in that zip folder?
My System SpecsSystem Spec
18 Apr 2015   #17
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Only the one you originally had. Check and make sure your computer is configured for Small Memory dumps. Dump Files - Configure Windows to Create on BSOD
Then go to C:/Windows and make sure you have a Folder named Minidump. If you do not, create one.
My System SpecsSystem Spec
18 Apr 2015   #18
civilwar142pa

Windows 8.1 64bit
 
 

Everything is set up to create the files, so I have no idea why it's not doing it.

I've tried every way I can think of to run SeaTools for DOS with no luck. I can't get it to boot from an internal CD drive, an external CD drive, or a USB drive. I'm going to try pulling out the HDD and connecting it as an external drive to a different computer and running the scan. Obviously something isn't working correctly.
My System SpecsSystem Spec
18 Apr 2015   #19
civilwar142pa

Windows 8.1 64bit
 
 

Even plugging the HDD Into a different computer doesn't work. So I'm thinking the easiest thing might be to try refreshing windows and if that doesn't work to format the drive and reinstall windows. Do you think that will fix whatever is going on?
My System SpecsSystem Spec
18 Apr 2015   #20
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

A clean install should fix it, unless the hard drive is bad or unless there is another hardware problem. When you downloaded Seatools, did you download the one for DOS? It should be an ISO file, which should boot.
My System SpecsSystem Spec
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