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Windows 7: BSOD atikmpag.sys randomly

19 Apr 2015   #1
seriousam

Windows 7 Home Premium 64bit
 
 
BSOD atikmpag.sys randomly

Hi guys, as the title says, I have random BSOD caused by atikmpag.sys
I have tried uninstalling the driver and then using DDU(Display Drivers Unintsaller) in safe mode to completely remove my drivers before reinstalling them. But I am still getting BSOD, I am using the drivers that came with my Laptop (HP).
So I thought that something else might be causing the BSOD, so I uploaded my LOG.
Thnx


My System SpecsSystem Spec
.
19 Apr 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800500a4e0, fffff88004207078, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7078 )

Followup: MachineOwner
---------

2: kd> lmvm atikmpag
start             end                 module name
fffff880`04200000 fffff880`0424c000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Dec 31 08:03:05 2010 (4D1CFA91)
    CheckSum:         0004AA7C
    ImageSize:        0004C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Thats a very old video driver. See if an updated driver is available from the AMD/ATI website, and install that.
My System SpecsSystem Spec
19 Apr 2015   #3
seriousam

Windows 7 Home Premium 64bit
 
 

That's a sad story, I can't use drivers directly from AMD. Because my computer has switchable graphics(intel300+ATI 6770M), that means that if I download drivers from AMD I won't be able to switch graphics processor. And unfortunately my laptop's manufacturer (HP) did not release any newer driver package.
If the problem continues I will download drivers from AMD and forget about having the option to switch graphic processor.
Thank you for your time and help.
My System SpecsSystem Spec
.

19 Apr 2015   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Switchable graphics is in 99% of cases responsible for 0x116 bugchecks. I suggest disabling that and going with an updated AMD driver.
My System SpecsSystem Spec
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 BSOD atikmpag.sys randomly




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