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Windows 7: PC freezing without BSOD

20 Apr 2015   #1
EvanHays

Windows 7 Ult 64
 
 
PC freezing without BSOD

Hello.

5 months ago I started getting random freezes during browsing, watching youtube videos. I tried memtest for 12 hours straight, but haven't found any single errors. Tried Furmark, linx 0.6.5 and nothing.
Everything was stable during these tests. But I just replaced memory sticks just to be sure.
And my issue magically gone. I used my PC for 5 months straight, but today I got this issue again:

During watching live stream on twitch.tv my computer just froze on the unusual sky blue screen (not like bsod screen, but just sky blue screen without any text), sound frooze too and I had to reboot manually. PC rebooted but with some delay.


My System SpecsSystem Spec
.
20 Apr 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello EvanHayes, welcome to the Forums. I will try to help if I can. You had one dump file but it was of little help.

Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8006be78f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Pleas update your System Specs for me. I need as much Detail as possible with Manufacturer and Model. Please include the PSU and CPU Cooler. Maybe this will help.

Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

Please run Seatools for DOS on your Mechanical Hard drive SeaTools for DOS and Windows - How to Use

Also, please look in BIOS and give me the values for your +12V, +5V and +3.3V

Also, please monitor your CPU and GPU temps for me.
My System SpecsSystem Spec
20 Apr 2015   #3
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Also, please make sure your Windows Updates are all installed and go to your Motherboard's web site and update any drivers (MSI Global - The best gaming gears maker in the world).
My System SpecsSystem Spec
.

20 Apr 2015   #4
EvanHays

Windows 7 Ult 64
 
 

Thanks for your reply. I already had all latest drivers from MSI websites.

Specs:

CPU: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Motherboard: MSI Z87-G43 (MS-7816)
BIOS: BIOS Date: 07/23/14 08:44:47 Ver: V1.10B0
MEMORY: 2x4 GB Hynix/Hyundai, Part Number HMT351U6CFR8C-PB, Serial Number 152BFC64
SSD: PLEXTOR PX-128M5S ATA Device
HDD: T1000DM003-9YN162 ATA Device
SOUND CARD: (2) Creative Audigy Audio Processor (WDM) (Creative Audigy RX)
GRAPHIC CARD: NVIDIA MSI GeForce GTX 970 G4, Driver 9.18.13.5012
DISPLAY: Crossover Black Tune 2735AMG
PSU: Seasonic S12G-650
OS: Microsoft Windows 7 Ultimate 64-bit SP1, Build 7601 Multiprocessor Free
Install Date 4/16/2015 2:30:06 AM
CASE: Aerocool Strike-X ST + Two additional Thermalright X-Silent 140mm at the bottom.
CPU Cooler: Ice Hammer IH-THOR
Thermal grease: MX-4 (last time changed it 4 months) ago.


I don't have any overheating issue. I tested my PC in linx 0.6.5 benchmark with AVX for one hour and nothing happened. This issue occurs randomly.
I had similar issue 5 month ago (random freezing), but I bought I new PSU and issue somehow stopped. Now It's started again so I think PSU wasn't the case. I haven't played any heavy games for past 5 months. Issue started when I bought GTA V for PS, although last time it crashed when I wasn't even in game.
My System SpecsSystem Spec
20 Apr 2015   #5
EvanHays

Windows 7 Ult 64
 
 

As for Voltages. In bios they are:

+12 = 12.320
+4 = 5.120
+3.3 = 3.360
My System SpecsSystem Spec
20 Apr 2015   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Voltages are good.
My System SpecsSystem Spec
20 Apr 2015   #7
EvanHays

Windows 7 Ult 64
 
 

I posted my full specs, but for some reason it says that my post need moderator approval.
My System SpecsSystem Spec
20 Apr 2015   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I'm not sure why that would be. Did you post them in your system specs?
My System SpecsSystem Spec
20 Apr 2015   #9
EvanHays

Windows 7 Ult 64
 
 

Oh its already appeared. Could you please check?
My System SpecsSystem Spec
20 Apr 2015   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

It's there, but I think it is not much different than before. Still no PSU, CPU cooler and No Anti virus. You have to have an Antivirus.
My System SpecsSystem Spec
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 PC freezing without BSOD




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