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Windows 7: Windows 7 ntoskrnl.exe BSOD

20 Apr 2015   #1
jdez99

Windows 7 64 bit
 
 
Windows 7 ntoskrnl.exe BSOD

Hello everybody.

Currently getting a BSOD related to ntoskrnl.exe..

It seems to occur randomly, though there are some events (plugging in a USB device, jostling the system in any way) that seem to spur it on more quickly.

I have run virus scans, Memtestx86, and other hardware diagnostics; everything has come back fine. I'm fairly certain it is a hardware problem however, as I have done three or four clean installs of windows to no avail. The system also crashes in safe mode.
Specs:
Asus Z97-A
Intel i7 4790k
2x 8GB Kingston Hyper-X
Nvidia GTX 560
Samsung 840 EVO (240GB)
Hitachi HDD (500GB)
Asus DVD Drive


My System SpecsSystem Spec
.
20 Apr 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi jdez99.

First of all, make it sure that your SSD is having the latest firmware.
How to Upgrade Samsung SSD Firmware | StorageReview.com - Storage Reviews

And uninstall MagicISO or MagicDisc whichever you have installed.

Let us know the result upto this point.
________________________________________
Code:
BugCheck F4, {3, fffffa800ea3c8c0, fffffa800ea3cba0, fffff8000318f940}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
20 Apr 2015   #3
jdez99

Windows 7 64 bit
 
 

Thanks for the reply, Arc! I have uninstalled MagicDisc, and have already updated my SSD's firmware. (After your comment I verified this with Samsung's Magician software) and the system is still giving a BSOD. Although there are some new ones now. I'll edit this post with the updated log files.
My System SpecsSystem Spec
.

20 Apr 2015   #4
jdez99

Windows 7 64 bit
 
 

Interesting to say the least...
My System SpecsSystem Spec
20 Apr 2015   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The before last one drawn my attention specially .....
Code:
BugCheck 74, {2, fffff880030729e0, 1, ffffffffc000003a}

Probably caused by : ntkrnlmp.exe ( nt!CmpLoadHiveThread+23a )

Followup: MachineOwner
---------
See the description of the bugcheck .....
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_SYSTEM_CONFIG_INFO (74)
Can indicate that the SYSTEM hive loaded by the osloader/NTLDR
was corrupt.  This is unlikely, since the osloader will check
a hive to make sure it isn't corrupt after loading it.
It can also indicate that some critical registry keys and values
are not present.  (i.e. somebody used regedt32 to delete something
that they shouldn't have)  Booting from LastKnownGood may fix
the problem, but if someone is persistent enough in mucking with
the registry they will need to reinstall or use the Emergency
Repair Disk.
Arguments:
Arg1: 0000000000000002, (reserved)
Arg2: fffff880030729e0, (reserved)
Arg3: 0000000000000001, (reserved)
Arg4: ffffffffc000003a, usually the NT status code.
I would suggest you to test your RAM modules for possible errors at first.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If memtest86+ is free from errors, do a clean reinstall. See how that clean reinstall go.


DISC
My System SpecsSystem Spec
21 Apr 2015   #6
jdez99

Windows 7 64 bit
 
 

After running memtest86 for 10 passes, no errors were found. I've also reinstalled windows several times, so I know that this will not resolve the issue. Anything else I can do?
My System SpecsSystem Spec
21 Apr 2015   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by jdez99 View Post
After running memtest86 for 10 passes, no errors were found. I've also reinstalled windows several times, so I know that this will not resolve the issue. Anything else I can do?
Do a clean reinstall and report us for any further issue.

That is what we can say at this point of time.
My System SpecsSystem Spec
22 Apr 2015   #8
jdez99

Windows 7 64 bit
 
 

After attempting to reinstall, a few weird things began happening. My input devices were not being recognized (had to reboot 3 or 4 times before it would allow me to use my mouse/keyboard) and then this error message. I am attempting to install from a burned iso of w7, not an original copy. Could my iso be corrupt or something to that effect?
My System SpecsSystem Spec
22 Apr 2015   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It may be a corrupt ISO, or a corrupt optical disc drive, or even a bad destination drive, that is the SSD.

To eliminate the possibilities ....
  • Use an original disc or any other known good ISO
  • Try a bootable windows installation USB
  • Try another hard disc.
EDIT:

Quote   Quote: Originally Posted by jdez99 View Post
After running memtest86 for 10 passes, no errors were found. I've also reinstalled windows several times, so I know that this will not resolve the issue. Anything else I can do?
Havent you used mamtest86+ as suggested?
My System SpecsSystem Spec
22 Apr 2015   #10
jdez99

Windows 7 64 bit
 
 

Just downloaded and created a Bootable USB for memtedt86+, as I incorrectly used the wrong version. Upon booting to the USB however, it states "operating system not found." as I had reformatted the drive in preparation of reinstalling windows. I still cannot install windows however, getting tons of strange warning messages. At this point I suspect it's the motherboard, as the USB devices are still occasionally going undetected when booting to the win7 install disc/Bootable USB.
My System SpecsSystem Spec
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 Windows 7 ntoskrnl.exe BSOD




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