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Windows 7: Screens freeze without BSOD, event id 10110 and 6008

24 Apr 2015   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

As we dont have any crash dump, anything said precisely about it will be a baseless statement.

Make it sure that your SSD is sunning with the latest firmware. How to Upgrade Kingston SSD Firmware | StorageReview.com - Storage Reviews

Test your HDD using Data Lifeguard Diagnostic for Windows.

Post the screenshots of both the discs using CrystalDiskInfo - Software - Crystal Dew World

As we have noticed some sort of HDD failure in the event logs, those information will be helpful.


My System SpecsSystem Spec
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25 Apr 2015   #12
TuCkNy

Windows 7 Home Premium 64-bit SP1
 
 

I can't seem to update my ssd, not too sure what the problem is there's not troubleshooting.

I tested my hdd with the extended test and it passed




My System SpecsSystem Spec
25 Apr 2015   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote:
I can't seem to update my ssd, not too sure what the problem is there's not troubleshooting.
What does it mean? Is there firmware update available and you cannot apply it?
My System SpecsSystem Spec
.

25 Apr 2015   #14
TuCkNy

Windows 7 Home Premium 64-bit SP1
 
 

Ok I updated it with another program, it worked.

Will report if any crashes. It crashed while watching a video on my main screen and doing something else on my split screen so I don't think it's League of legends related.

Download SH103S3_526_Win, for sh103s3 | Kingston Technology
My System SpecsSystem Spec
25 Apr 2015   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news.

Now wait and observe how it goes. Let us know for any further issue.
My System SpecsSystem Spec
27 Apr 2015   #16
TuCkNy

Windows 7 Home Premium 64-bit SP1
 
 

It took longer to crash but it still did. It crashed again in the loading screen of league of legends and it reset my video settings again. Not too sure if it resets because I crash in the loading process or for another reason.
My System SpecsSystem Spec
27 Apr 2015   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It appears to me to be some issue with the game only. May be you are not using the right settings of the game, may be it needs some custom patches for your system to run properly, or may be it is the game itself, as it is widely alleged to be a poorly coded one.

It would be better if you contract with the game developer, I think they have a forum for such a purpose.
My System SpecsSystem Spec
27 Apr 2015   #18
TuCkNy

Windows 7 Home Premium 64-bit SP1
 
 

I will look into it but it doesn't only crash with the game. It crashes also when I look at videos. Usually it's when I do multiple stuff at once.
My System SpecsSystem Spec
28 Apr 2015   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

If furmark caught any error, report us.
If furmark does not find any error there, read the following:

Can you dismantle the computer?

If so, open it and remove all the parts form it. Clean everything with compressed air, specially the air vents and all the fan grills. Clean the edges of RAM sticks, graphics card and SATA cables with clear cotton cloth. Then apply new thermal paste to the heatsneak and re-assemble the computer.

See if it does any change there.
My System SpecsSystem Spec
30 Apr 2015   #20
TuCkNy

Windows 7 Home Premium 64-bit SP1
 
 

I Dismantled the computer, cleaned the cpu, re-applied thermal paste, unconnected-reconnected all the wires... still crashed

I ran the test for 2 hours without problem


My System SpecsSystem Spec
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 Screens freeze without BSOD, event id 10110 and 6008




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