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Windows 7: Screens freeze without BSOD, event id 10110 and 6008

20 Apr 2015   #1
TuCkNy

Windows 7 Home Premium 64-bit SP1
 
 
Screens freeze without BSOD, event id 10110 and 6008

Hi, my computer randomly crashes at various moments. The screens just freeze but the computer keeps running. I have to hard reset every time it crashes. It used to happen very often but after removing drivers and updating them it's way less frequent. It still happens atleast once a day.

When I look at the even viewer I get these error at the moment of the crash, im not really sure what to do with these.

I searched a lot and didn't really find anything useful to fix the problem... Thank you for your time.






My System SpecsSystem Spec
.
22 Apr 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi TuCkNy.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Code:
Event[8619]:
  Log Name: System
  Source: volmgr
  Date: 2015-04-13T17:49:16.777
  Event ID: 46
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Tucny-Pc
  Description: 
Crash dump initialization failed!
So there is a chance that it BSODs but crash dumps are not recorded.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Another thing .....
Code:
Event[5566]:
  Log Name: System
  Source: Disk
  Date: 2015-04-04T22:29:25.956
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Tuckny-Pc
  Description: 
The driver detected a controller error on \Device\Harddisk2\DR2.
It is saying about the SSD, as the 2 TB HDD is set as the first disc in the ports. The conroller is native PCI IDE controller, which is not very matching with the SSD drives. You need AHCI there. Follow it: AHCI : Enable in Windows XP after OS install

Report us after doing those.
My System SpecsSystem Spec
22 Apr 2015   #3
TuCkNy

Windows 7 Home Premium 64-bit SP1
 
 

ok, i've done both those things. Will report any error

Thank you alot
My System SpecsSystem Spec
.

22 Apr 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Ah! Sorry ... I supplied a wrong link to you in my last post ..... you will need this one: AHCI : Enable in Windows 7 / Vista
My System SpecsSystem Spec
22 Apr 2015   #5
TuCkNy

Windows 7 Home Premium 64-bit SP1
 
 

Its ok, I followed the right link for windows 7. My computer froze once again the same way it used to and it didn't create a minidump file. I dont see it in c:\windows

My System SpecsSystem Spec
23 Apr 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Next, let us see if any driver is playing a role in those freezes. So enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
23 Apr 2015   #7
TuCkNy

Windows 7 Home Premium 64-bit SP1
 
 

it crashed again. What is curious is that it reset my graphic settings in league of legends as if I never played.

It didn't create anything to record the crash in windows
My System SpecsSystem Spec
23 Apr 2015   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Does it crash within the game only? If so, I would suggest you to consult with the game developer in their forum.
My System SpecsSystem Spec
23 Apr 2015   #9
TuCkNy

Windows 7 Home Premium 64-bit SP1
 
 

not at all, it crashes at various time. It just so happened to crash in the loading screen.
My System SpecsSystem Spec
23 Apr 2015   #10
TuCkNy

Windows 7 Home Premium 64-bit SP1
 
 

ok actually, it crashed 3 times in a row in the loading screen. What would the crash be related to?
My System SpecsSystem Spec
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 Screens freeze without BSOD, event id 10110 and 6008




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