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Windows 7: Event 41 Kernel-Power random crashes

02 May 2015   #11
frazz402

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I haven't seen any blue screens so far, but windows still restarts when booting up sometimes. I tried running the startup repair but it didn't do anything. It created no minidump either. Any way we can troubleshoot this?


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02 May 2015   #12
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

At what point in the bootup does it restart?
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02 May 2015   #13
frazz402

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

During the "Windows is starting" splash screen. It may restart once or twice... but eventually it manages to launch windows - it can be very random. There's a critical error in the event viewer (kernel 41), but no minidump is created.
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02 May 2015   #14
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

When you manage to boot into Windows can you run chkdsk Disk Check
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02 May 2015   #15
frazz402

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I ran a disk check on the C: partition (where windows is installed). There's also another partition but I only store backup files in there. Came out clean (this is a new HDD, the old one died a few weeks ago). Is there a log I have to upload here?
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02 May 2015   #16
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Open an elevated command prompt and type in or copy and paste sfc /scannow and hit enter.
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02 May 2015   #17
frazz402

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Boozad View Post
Open an elevated command prompt and type in or copy and paste sfc /scannow and hit enter.
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02 May 2015   #18
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

All good there too. Are you still having trouble booting?
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02 May 2015   #19
frazz402

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

It happens very erratically. Some days it's fine, while others it continuously restarts and ends up going to the Windows diagnosis/repair center. I thought this might be a disk error because my old HDD had the same symphtoms before its time came. One of the times it sent me to the same disk check you suggested here "Windows needs to check D:\ for consistency" or something like that. However this is a brand new hdd so I don't understand why disk errors would be present and no it did not return any errors at the time either.

I'll keep you posted if this happens again. Thanks a lot for the help so far.
My System SpecsSystem Spec
02 May 2015   #20
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by frazz402 View Post
Some days it's fine, while others it continuously restarts and ends up going to the Windows diagnosis/repair center.

I'll keep you posted if this happens again. Thanks a lot for the help so far.
You're welcome. Have a nose through this, it may be relevant to your issue. Startup Repair Infinite Loop Recovery
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