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Windows 7: Random BSODs on new custom built pc error 0x00000f4

01 May 2015   #21
eags72

windows 7 home premium
 
 

Quote   Quote: Originally Posted by Boozad View Post
That's fine.

Can you uninstall the following programs and test the system.
Code:
Start Menu\Programs\MSI\Command Center    Public:Start Menu\Programs\MSI\Command Center    Public    
Start Menu\Programs\MSI\Fast Boot    Public:Start Menu\Programs\MSI\Fast Boot    Public    
Start Menu\Programs\MSI\Live Update    Public:Start Menu\Programs\MSI\Live Update    Public    
Start Menu\Programs\MSI\NetworkGenie    Public:Start Menu\Programs\MSI\NetworkGenie    Public    
Start Menu\Programs\MSI\Smart Utilities    Public:Start Menu\Programs\MSI\Smart Utilities    Public    
Start Menu\Programs\MSI\Super Charger    Public:Start Menu\Programs\MSI\Super Charger    Public
I can but they all came from the disc that came with the motherboard. Should i still uninstall them?


My System SpecsSystem Spec
.
01 May 2015   #22
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Yes you'll be fine uninstalling them, most of it is basically bloatware. If the problem persists when they're uninstalled you can always reinstall them at a later date.
My System SpecsSystem Spec
01 May 2015   #23
eags72

windows 7 home premium
 
 

Quote   Quote: Originally Posted by Boozad View Post
Yes you'll be fine uninstalling them, most of it is basically bloatware. If the problem persists when they're uninstalled you can always reinstall them at a later date.
ok ill get back to you if i have problems after they are uninstalled. thanks!
My System SpecsSystem Spec
.

01 May 2015   #24
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

No problem, keep us posted.
My System SpecsSystem Spec
01 May 2015   #25
eags72

windows 7 home premium
 
 

Quote   Quote: Originally Posted by Boozad View Post
No problem, keep us posted.
I recently got a few more bsods. Here is the new log for them
My System SpecsSystem Spec
02 May 2015   #26
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Okay, this 0x7E confirms there's a problem with either the SSD, SATA cable or the motherboard connection. As the drive has been tested the first step would be to try a different SATA cable as it's the easiest and cheapest option.
Code:
KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc50001cb8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 000000007f1c9880, current process (virtual address for lock type 3, or PTE)
Arg4: fffff8a000397ef0, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000000e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System
My System SpecsSystem Spec
02 May 2015   #27
eags72

windows 7 home premium
 
 

Quote   Quote: Originally Posted by Boozad View Post
Okay, this 0x7E confirms there's a problem with either the SSD, SATA cable or the motherboard connection. As the drive has been tested the first step would be to try a different SATA cable as it's the easiest and cheapest option.
Code:
KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc50001cb8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 000000007f1c9880, current process (virtual address for lock type 3, or PTE)
Arg4: fffff8a000397ef0, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000000e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System
ok should i switch out the ssd cable or the hdd cable?
My System SpecsSystem Spec
02 May 2015   #28
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

The SSD cable, presuming that's where your OS is installed.
My System SpecsSystem Spec
02 May 2015   #29
eags72

windows 7 home premium
 
 

Quote   Quote: Originally Posted by Boozad View Post
The SSD cable, presuming that's where your OS is installed.
ok ill get back to you
My System SpecsSystem Spec
02 May 2015   #30
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

OK. It's definitely something in that area seeing as the Windows install and the SSD themselves have shown no errors. It's a possibility it may be the SATA controller on the motherboard but hopefully a replacement cable will resolve the issue.
My System SpecsSystem Spec
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