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Windows 7: BSOD, Brand New Dell Desktop while running backup image and Inventor

22 Apr 2015   #11
alexdev50

Windows 7 64-Bit
 
 

Ok, the average running temp doing nothing or just surfing internet, checking email etc. is around 90-95 degrees Fahrenheit.

When running Inventor I saw the CPU go up to an average of 95-103. Never really seemed to have a huge spike in temperature. The graphics card was constantly over 115 when running inventor. Storage (SATA) was always hovering at 99.

I am about to take the machine from the user and give him a different one so I can run further tests without bothering him.

Thanks.


My System SpecsSystem Spec
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22 Apr 2015   #12
alexdev50

Windows 7 64-Bit
 
 

Just an update, the bluescreens are appearing more frequently now. So far at least 3 times today and I am being told no that sometimes it does not even bluescreen, it just freezes and has to be physically turned off.

I now have it in my possession so I can do any work on it you may want to try. I ran a diagnostics on it and it came back clean, I am still running the thorough test right now.

Thanks
My System SpecsSystem Spec
22 Apr 2015   #13
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

OK, now you have the machine in your control I'll list the stress and diagnostic tests we recommend to identify hardware issues in 0x124s.




BSOD, Brand New Dell Desktop while running backup image and Inventor STOP 0x124 Troubleshooting BSOD, Brand New Dell Desktop while running backup image and Inventor
Read carefully before proceeding.


warning   Warning
If you're overclocking your system, revert back to stock clocks now.

Note   Note
Test the system once the overclock is removed before continuing with the steps outlined below.





BSOD, Brand New Dell Desktop while running backup image and Inventor ONE BSOD, Brand New Dell Desktop while running backup image and Inventor
 CPU TEST

Run Prime95 to stress test your CPU. Hardware - Stress Test With Prime95

warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort if they get too high.





BSOD, Brand New Dell Desktop while running backup image and Inventor TWO BSOD, Brand New Dell Desktop while running backup image and Inventor
 RAM TEST

Run MemTest86+ to analyse your RAM. RAM - Test with Memtest86+



MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.[/note]




BSOD, Brand New Dell Desktop while running backup image and Inventor THREE BSOD, Brand New Dell Desktop while running backup image and Inventor
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Run chkdsk Disk Check




BSOD, Brand New Dell Desktop while running backup image and Inventor FOUR BSOD, Brand New Dell Desktop while running backup image and Inventor
 GPU TEST

Run Furmark to stress test your GPU. Video Card - Stress Test with Furmark

Note   Note
Run Furmark for around 30 minutes.

warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort if they get too high.
My System SpecsSystem Spec
.

23 Apr 2015   #14
alexdev50

Windows 7 64-Bit
 
 

Ok, I will start testing now. I am monitoring the temperatures as well. After about hour and 30 minutes it hasn't seemed to go above 44C on the CPU when testing with Prime 95. I am currently doing Memtest on it now.

Thanks
My System SpecsSystem Spec
23 Apr 2015   #15
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

That temperature's wrong. Try using HWiNFO to monitor them instead.
My System SpecsSystem Spec
23 Apr 2015   #16
alexdev50

Windows 7 64-Bit
 
 

I will when I finish Memory test. Its sitting at 41C right now with it too but I've only been running it for about 10 minutes.
My System SpecsSystem Spec
24 Apr 2015   #17
alexdev50

Windows 7 64-Bit
 
 

Ok, I am STILL running memtest. Sitting at 21+ hours now and it has no errors and has passed 4 times. Do I need to keep going to the recommended 7? That could take at least another 10 hours probably.
My System SpecsSystem Spec
24 Apr 2015   #18
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

It needs to do eight passes in one run.
My System SpecsSystem Spec
27 Apr 2015   #19
alexdev50

Windows 7 64-Bit
 
 

ok, ran memtest over weekend and it ran 13 passes with no errors. Running Seatools now then will do a chkdsk when that finishes.
My System SpecsSystem Spec
28 Apr 2015   #20
alexdev50

Windows 7 64-Bit
 
 

Ok, Seatools did not pick up HD when using the DOS version and I did check to make sure it was using ATI. I ran a chkdsk /r and it came back clean as well. Running Furmark for about 10 minutes now and the temperature is sitting at 60C for graphics and 33C for CPU.

Should I try prime 95 again?
My System SpecsSystem Spec
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 BSOD, Brand New Dell Desktop while running backup image and Inventor




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