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Windows 7: Bad_Pool_Header 0x00000019 after wake up

21 Apr 2015   #1
JohnnyG

Windows 7 Home Premium 64bit
 
 
Bad_Pool_Header 0x00000019 after wake up

Dear Sevenforums members,

English is not my native language, but I'll try to explain myself.
I've had some BSOD's after waking up my computer from sleep mode.
I've searched for some solutions but I don't know which driver is the cause of this error.
When it's active there have been no problems.

I've added my zip file.

If someone could look at it, it'll be appreciated.


My System SpecsSystem Spec
.
21 Apr 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi JohnnyG.

Use the Intel® Driver Update Utility and search for any possible update for Intel(R) 82579V Gigabit Network driver. The last few BSODs are caused by it, and it is somehow old.

Let us know the result.
________________________________________________
Code:
BugCheck 19, {20, fffffa80081c7c40, fffffa80081c7d60, 4120008}

*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
Probably caused by : e1c62x64.sys ( e1c62x64+1bec2 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffffa80081c7c40, The pool entry we were looking for within the page.
Arg3: fffffa80081c7d60, The next pool entry.
Arg4: 0000000004120008, (reserved)

Debugging Details:
------------------


BUGCHECK_STR:  0x19_20

POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff800034b7100
GetUlongFromAddress: unable to read from fffff800034b71c0
 fffffa80081c7c40 Nonpaged pool

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

LAST_CONTROL_TRANSFER:  from fffff800033b2cbe to fffff8000327dec0

STACK_TEXT:  
fffff880`0a060da8 fffff800`033b2cbe : 00000000`00000019 00000000`00000020 fffffa80`081c7c40 fffffa80`081c7d60 : nt!KeBugCheckEx
fffff880`0a060db0 fffff880`016b5195 : 00000000`fffeffff 00000000`00000000 00000000`51314549 fffffa80`06cf3600 : nt!ExFreePool+0xd8a
fffff880`0a060e60 fffff880`04135ec2 : 00000000`00000010 fffff880`017295ff 00000000`00000010 00000000`00010246 : ndis!NdisFreeMemory+0x15
fffff880`0a060e90 00000000`00000010 : fffff880`017295ff 00000000`00000010 00000000`00010246 00000000`00000000 : e1c62x64+0x1bec2
fffff880`0a060e98 fffff880`017295ff : 00000000`00000010 00000000`00010246 00000000`00000000 00000000`00000000 : 0x10
fffff880`0a060ea0 fffffa80`07adf000 : 00000000`00000000 fffff880`04149c56 00000000`00000004 fffff880`016af8ef : ndis!ndisMiniportPreRemoveWOLPattern+0xf
fffff880`0a060ed0 00000000`00000000 : fffff880`04149c56 00000000`00000004 fffff880`016af8ef 00000000`00000000 : 0xfffffa80`07adf000


STACK_COMMAND:  kb

FOLLOWUP_IP: 
e1c62x64+1bec2
fffff880`04135ec2 ??              ???

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  e1c62x64+1bec2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: e1c62x64

IMAGE_NAME:  e1c62x64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  50258ebf

FAILURE_BUCKET_ID:  X64_0x19_20_e1c62x64+1bec2

BUCKET_ID:  X64_0x19_20_e1c62x64+1bec2

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x19_20_e1c62x64+1bec2

FAILURE_ID_HASH:  {2bdb3d26-cacf-ebd0-bf25-d32ebc771694}

Followup: MachineOwner
---------

1: kd> lmvm e1c62x64
start             end                 module name
fffff880`0411a000 fffff880`04193000   e1c62x64 T (no symbols)           
    Loaded symbol image file: e1c62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e1c62x64.sys
    Image name: e1c62x64.sys
    Timestamp:        Sat Aug 11 04:14:15 2012 (50258EBF)
    CheckSum:         000829CE
    ImageSize:        00079000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
21 Apr 2015   #3
JohnnyG

Windows 7 Home Premium 64bit
 
 

Thank you, I wasn't aware of the fact that the driver wasn't updated.

Will post results if something like this happens again.
My System SpecsSystem Spec
.

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 Bad_Pool_Header 0x00000019 after wake up




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