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Windows 7: BSOD should I be really worried?

21 Apr 2015   #1
Sydrian

Windows 7 Home Basic 64bit
 
 
BSOD should I be really worried?

I was drawing on my tablet last night and all of a sudden my computer just went blue and shut off. That's never happened before but sometimes it has overheated but it doesn't turn blue.

About a week ago my firefox start page kept taking me to a weird website so I bought Spy Hunter4. Turns out I had caught some kind of malware but I ran a scan and cleaned everything but that's the only thing I can think of that's changed in the recent past.

I ran a scan after my laptop restarted anyway and it came up clean so I don't think it's a virus.

I'm kind of freaking out because when I googled it everyone made it seem like the end of the world. I just want to know what I can do do make sure it doesn't happen again.
I'm not good with computers but I followed all the instructions (the ones I understood) If there's anything else I need to do just tell me how and I'll try my best <3

PS- Thought I'de mention that I had a couple of projects open on my drawing app and a couple of tabs on firefox (mostly social media ,YouTube and was I was also listening to music.) I've done all this before and have never had a problem. Don't know if that helps....

Attachment 356969

Attachment 356970


My System SpecsSystem Spec
.
22 Apr 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hard to say much from 1 dump.

 Clean boot
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:
Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\KOOLKAT\Downloads\Compressed\USER-HP-Tue_04_21_2015_154834_33\042115-29655-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18798.amd64fre.win7sp1_gdr.150316-1654
Machine Name:
Kernel base = 0xfffff800`02c5d000 PsLoadedModuleList = 0xfffff800`02ea2890
Debug session time: Tue Apr 21 13:06:15.561 2015 (UTC + 6:00)
System Uptime: 4 days 7:15:07.137
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff80002cc67e0, fffff88002a29878, fffff88002a290d0}

Probably caused by : ntkrnlmp.exe ( nt!PopFindPowerSettingConfiguration+37 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
22 Apr 2015   #3
Sydrian

Windows 7 Home Basic 64bit
 
 

Thank you for the tutorial links.
I followed the instructions for both,after I restarted I couldn't tell if I logged in quicker but before the log in screen came up my screen stayed black for quite a while...I also got this battery alert (601- I think) before that happened...sorry I'm not sure if that's relevant to this problem or not.
The second scan thing said 'Windows Resource Protection did not find any integrity violations' which sounds like a good thing.

I used my laptop for about an hour last night an it seemed okay but I didn't really do anything on it.
My System SpecsSystem Spec
.

22 Apr 2015   #4
Sydrian

Windows 7 Home Basic 64bit
 
 

Sorry I forgot to ask am I supposed to do something with that blue box of code?
My System SpecsSystem Spec
23 Apr 2015   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

no, that is just the analysis ... for a quick reference.
My System SpecsSystem Spec
07 May 2015   #6
Sydrian

Windows 7 Home Basic 64bit
 
 

I'm going to mark this as solved because its been a while and my laptop seems to be doing fine
(here's to hoping it stays that way!)
Thanks for the tips!
My System SpecsSystem Spec
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 BSOD should I be really worried?




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