BSOD caused by driver (ntoskrnl.exe) /adress (ntoskrnl.exe+72a40)

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  1. Posts : 107
    windows 7 pro 64bit
    Thread Starter
       #21

    essenbe said:
    Upload the BSOD Posting instructions. Blue Screen of Death (BSOD) Posting Instructions

    You can't debug with Blue Screen View. It can't do it. You need to have the right software and a lot of knowledge of Hardware, Operating systems, Drivers, software and how they all interact with each other.

    This was for first BSOD. Just wait and see if you get any more is what I would do.
    I already uploaded my bsod following the instructions. But boozad said was bunch of text and logs. So i uploaded my dmp file(.log needs to changed to .dmp) in post #7 that i got from c drive.

    just making sure, was my bitdefender the only cause of my bsod or was there more?
    I just did a repair on my bitdefender dont know if it helps.
      My Computer


  2. Posts : 26,861
    Windows 11 Pro
       #22

    You have not run the program and uploaded it. If you want us to help, you need to run the program and upload the zip file. The blue writing are links. Click them and follow the instructions.
    Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  3. Posts : 107
    windows 7 pro 64bit
    Thread Starter
       #23

    essenbe said:
    You have not run the program and uploaded it. If you want us to help, you need to run the program and upload the zip file. The blue writing are links. Click them and follow the instructions.
    Blue Screen of Death (BSOD) Posting Instructions
    .........i just ran the program and uploaded again using the instruction for the second time, if thats not it i dont know anymore.
      My Computer


  4. Posts : 26,861
    Windows 11 Pro
       #24

    It still does not have any dump files in it. Just wait and see if you get any more crashes. If you do, upload the BSOD Posting instructions again.
      My Computer


  5. Posts : 107
    windows 7 pro 64bit
    Thread Starter
       #25

    essenbe said:
    It still does not have any dump files in it. Just wait and see if you get any more crashes. If you do, upload the BSOD Posting instructions again.
    ok, hopefully i dont have to.
      My Computer


  6. Posts : 107
    windows 7 pro 64bit
    Thread Starter
       #26

    So its been 4 days, used my computer same way i normally do but no bsod. Is it possible this bsod was a one time thing?
      My Computer


  7. Posts : 26,861
    Windows 11 Pro
       #27

    Yes, it is very possible. Maybe you got lucky, we can hope so.
      My Computer


  8. Posts : 107
    windows 7 pro 64bit
    Thread Starter
       #28

    essenbe said:
    Yes, it is very possible. Maybe you got lucky, we can hope so.
    When i had the bsod, after computer restarted i had a black screen with a moving cursor. What was that all about? ctrl alt delete worked, but everything else didnt.
      My Computer


  9. Posts : 26,861
    Windows 11 Pro
       #29

    That sounds like a graphics problem. But, we had no dump files to see, so I can't tell you for sure.
      My Computer


 
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