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Windows 7: BSOD .dmp File Help

23 Apr 2015   #1
zmcgoo

Win XP SP3 86x
 
 
BSOD .dmp File Help

I have attached a .dmp because I am having trouble downloading the Debugging Toolkit from Microsoft, the files from a Win XP SP3. Any help with this would be greatly appreciated.


My System SpecsSystem Spec
.
25 Apr 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_qfe.130704-0421
Sorry mate, it is a windows 7 forum, we dont do XP PCs troubleshooting.

But, some fonts are causing BSODs for you. Browse to C:\Windows\Fonts, and delete the fonts those you have lately installed before the BSODs started to occur.

If you cannot access to the fonts folder in normal mode, try in safe mode.

Then rebuild the font cache. Go to C:\Windows\System32\ and delete the "Fntcache.dat" file there. Then restart the computer. On restart, a fresh font cache will be built.
______________________________________
Code:
b74dbaf0 bf84de60 win32k!RFONTOBJ::vXlatGlyphArray+0x5a
b74dbb10 bf85d047 win32k!RFONTOBJ::hgXlat+0x19
b74dbb6c bf85e3a0 win32k!RFONTOBJ::bInitCache+0x9f
b74dbc14 bf807a75 win32k!RFONTOBJ::bRealizeFont+0x51c
b74dbca4 bf807add win32k!RFONTOBJ::bInit+0x29a
b74dbcbc bf82eda5 win32k!RFONTOBJ::vInit+0x16
b74dbcd8 bf82ee15 win32k!GreGetTextMetricsW+0x28
b74dbd50 805417e8 win32k!NtGdiGetTextMetricsW+0x20
b74dbd50 7c90e514 nt!KiSystemServicePostCall
WARNING: Frame IP not in any known module. Following frames may be wrong.
05e5fa10 00000000 0x7c90e514
My System SpecsSystem Spec
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 BSOD .dmp File Help




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