Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD caused by ntoskrnl.exe after clean install/windows update.

24 Apr 2015   #1
nwalker78

Windows 7 Ultimate x64
 
 
BSOD caused by ntoskrnl.exe after clean install/windows update.

Hi,

After performing a fresh install along with the basic drivers to get me going everything went fine. however after windows connected to the internet and downloaded and installed the so called important updates the system restarted just before windows logon screen it was applying the usual changes got to about 32% of 5 of 5 updates then bsod on me. the only way i could get back into system was to boot into safe-mode then let it revert/roll back. iv not changed the hardware and in all the times ive done this before iv never had this happen before. due to disability i rely on pc for everything please advise.

many thanks

nw


My System SpecsSystem Spec
.
24 Apr 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, nwalker78 and welcome to the Forums. I will try to help you if I can. You had 3 dump files and all 3 were the same.

Code:
BugCheck A, {0, 2, 1, fffff80002ec6b5f}
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )
Followup: MachineOwner
The NETIO is the Windows controller for the network I/O system. SYMNETS is your Symantec/ Norton NIS/ N360 Network Security driver. It appears that your Norton product is causing issues with the Network system and causing it to crash. Notice that the Norton driver is their Network Security Driver. Norton/Symantec has been a well known cause of BSODs for some time.

I would remove Norton and use their removal tool (https://support.norton.com/sp/en/us/...rProfile_en_us) and replace it with Microsoft Security Essentials (Microsoft Security Essentials - Microsoft Windows) to see if that will resolve your problem. Try that and let me know how it works for you. If you get any more crashes, please upload another DM Log.
My System SpecsSystem Spec
25 Apr 2015   #3
nwalker78

Windows 7 Ultimate x64
 
 

Hi my friend, thanks for a speedy response, ill give that a go. il let you know how it goes
My System SpecsSystem Spec
.

25 Apr 2015   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Great, just let me know
My System SpecsSystem Spec
Reply

 BSOD caused by ntoskrnl.exe after clean install/windows update.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD caused by driver (ntoskrnl.exe) /adress (ntoskrnl.exe+72a40)
Got my first blue screen of death tonight, had 2 firefox opened one watching youtube video another browsing internet. After bsod it restarted i login but just black screen with cursor, ctrl alt delete worked so i shut my computer down. Boot up normally after, check my minidump file, bsod cause...
BSOD Help and Support
BSODís following recent W7 64bit Clean Install Ė possible ntoskrnl.exe
Hi all, I am hoping that someone can shed some light on my recent BSOD problems. A couple of weeks ago I did a clean install of Windows 7 (previously had Windows XP). Over the past week I have received several BSOD’s (see attached dumps). The two most recent BSOD’s happened when I was...
BSOD Help and Support
frequent BSOD caused by ntoskrnl.exe and many others on windows 7
Hi. i just want to ask for help on how to solve random blue screen of deaths on my newly purchased netbook. if i'm not mistaken it is caused by these drivers: ntoskrnl.exe and ntfs.sys ; i don't know to fix the problem. i've already brought it back where i purchased it and they sent it on repair...
BSOD Help and Support
BSOD: ntoskrnl.exe; clean install corruption?
So I received a solid state drive for Christmas last year and haven't had any luck with installing it. I'm doing everything I can to rule out that it was DOA considering that at this point it's probably past warranty and I don't really wanna drop the money on a new one. Following a clean install...
BSOD Help and Support
BSOD on clean install of windows 7 and windows update
Hi there, Just bought an upgrade to RAM, graphics, processor and motherboard this week and have been having problems with it since. I keep getting BSOD whether is be memory_management, NTFS.sys , or usbhub.sys. on clean installs on a range of new and old hard drives. I have run memtest...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 00:45.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App