Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Unexplainable BSOD on friends computer

24 Apr 2015   #1
1youri

Windows 7 Professional x64
 
 
Unexplainable BSOD on friends computer

According to my friendhis PC has been having BSOD's for a long time now but never were much of a problem since they only seemed to happen when he left his PC running for more than a few days. But ever since a few days ago it started to happen more often, sometimes even multiple times a day. As it is not my PC, and I cannot monitor what happens before the crash, I can't find out what is causing the BSOD. I was hoping that anyone here could help me with this problem since I can't fix it myself.

About the BSOD(according to my friend):
It seems to happen randomly, he mostly plays games on his pc but it appears to happen even when he's not playing games
I've already scanned for virusses using AVG, ran malewarebytes, CCleaner, and defrag'd his PC

I've included the DM Log Collector file in the attachments


My System SpecsSystem Spec
.
24 Apr 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

According to the log your friend needs to start with installing SP-1.

Quote:
Versie 6.1.7600 Build 7600
My System SpecsSystem Spec
25 Apr 2015   #3
1youri

Windows 7 Professional x64
 
 

Okay I've updated his windows and installed all the service packs, but he still gets the BSOD's, I hope this new log will give some insight and hopefully be able to give the reason for the bluescreens.
My System SpecsSystem Spec
.

25 Apr 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The installed Windows is counterfeit - The installed Product Key is an OEM_SLP Key for an ASUS computer - the motherboard here appears to be a retail one.

You need to reinstall using genuine media and Key.
My System SpecsSystem Spec
Reply

 Unexplainable BSOD on friends computer




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
fMy friends accer computer willl not go back to win 8.1
someone tried to revert back to win 7 from win 8 with a torrent win 7 home premium it seem to me they must have tried to format the c drive and the sytem drive she has 5 in all but it say it must be done from a bootable disk which I have an 8.1 insytal but it will not load even makine dvd rom in...
General Discussion
Unexplainable BSOD after recent update
The other day I had 17 updates to download, and after those I have had a streak of BSOD's, mainly while playing games on my computer, I have attached the files in C/windows/Minidump to help with registering why. Thanks a lot, Leyst.
BSOD Help and Support
Unexplainable BSOD
My Windows 7 installation is Windows 7 Professional x64. Itís an OEM copy. The hardware is a year old and the OS has been installed for four months and has not been reinstalled since.
BSOD Help and Support
BSOD, friends computer.
Hello, As of a recent windows 7 ultimate install on a friend's computer, he's been having crashes. I assume it's driver related, sfc /scannow & chkdsk found nothing. Bluescreenview comes up with: ntoskrnl.exe ntoskrnl.exe+5fc00 fffff800`02800000 fffff800`02ddc000 0x005dc000 ...
BSOD Help and Support
My friends computer
She has an older dell about 5 years and it gets extremely hot and the fans get really loud on it like its getting super hot or something i have vacummed it out and removed all the dust but it didn't help anything i can check to tell why its doing this? its running windows 7 if that matters
General Discussion
Helping Friends make computer need help!
So im helping my friends make a computer and we finished wiring everything. we tryed to turn on the computer but the screen showed nothing... we did hear a bang the first time we turned it on and smelled some smoke, the next time we turned it on nothing happened, no bang, no smoke. is this a...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 21:41.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App