Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD playing Batman - Origin. and randomly browsing. ntoskrnl.exe

25 Apr 2015   #1
Petercontrol

windows 7 Home Premium x64
 
 
BSOD playing Batman - Origin. and randomly browsing. ntoskrnl.exe

Hi all,

Before I start, I have resolved the dump file 042415, which was a PSU issue. The other two were the ones I have been getting, namely ntoskrnl.exe error. in the blue screen it said machine-check exception.

I have all the updated drivers. just installed windows 7 again (to fix the previous nvlddmkm.sys issue). New power supply too.

It happened first time while playing Batman - Origins, I was initially testing to see if I would get the nvlddmkm.sys error, which usually happens within 1 min of the game, it was going fine for like half hour until i got a new BSoD error. The second time was just watching a game promo video on steam.

Again due to fixing the previous nvlddmkm.sys error I've done desk checks (chkdsk). memory tests etc etc. Just for additional info.

Any help would be much appreciated.

Regards,

Peter


My System SpecsSystem Spec
.
25 Apr 2015   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Welcome to 7F.

Two of your dumps are 0x9C which are no longer supported from Vista upwards and should be treated as a 0x124. 0x124 is a hardware error, but rarely give us any information to work with and the 0x9C gives little information in this instance.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9C, {0, fffff80004556bb0, 0, 0}

Probably caused by : intelppm.sys ( intelppm!C1Halt+2 )

Followup: MachineOwner
However your other dump in the log is a 0x116 VIDEO_TDR_ERROR (Timeout Detection Recovery) which denotes a problem with your GPU be it drivers, heat, power to the card or the card itself among other reasons.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800b176010, fffff880057a25d4, 0, 2}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1405d4 )

Followup: MachineOwner
The first course of action would be to replace your nVidia driver. Download an earlier version from here and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

Check your GPU temperatures at idle and under load and report back with them. Test the system with the earlier driver installed for stability.
My System SpecsSystem Spec
27 Apr 2015   #3
Petercontrol

windows 7 Home Premium x64
 
 
BSoD Machine_Check_Exception playing Wolfenstein

Hi all,

this happened while playing Wolfenstein: the new order. and would happen during any game that is graphic intensive.

any help would be much appreciated.

Cheers.
My System SpecsSystem Spec
.

01 May 2015   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Apologies for the late reply, I'm not sure how this one slipped by me. Did you update your GPU drivers?

This one is another 9C with Avast making an appearance.
Code:
BUGCHECK_STR:  0x9C_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  AvastSvc.exe

CURRENT_IRQL:  f

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre

LAST_CONTROL_TRANSFER:  from fffff8000360b818 to fffff80003083a40
Uninstall Avast and install MS Security Essentials and MalwareBytes.

Note   Note
Make sure you uncheck the 'Enable Free Trial' box when installing.


My System SpecsSystem Spec
Reply

 BSOD playing Batman - Origin. and randomly browsing. ntoskrnl.exe




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD randomly when playing games or browsing.
This started around 3 days ago, I would be browsing the Internet and webpages would crash randomly, then later that night, I was playing Garrys Mod and it kept randomly crashing without an error message or the typical "HL2.exe has stopped working". The next day, I was browsing the internet and...
BSOD Help and Support
BSOD randomly appears, mostly while playing games or browsing the net
Sometimes crash my current browsing on internet browser (Google Chrome) too, and ask me for refresh/restore on "blue screen"(or purple?), but I dont know if it has something to do with it. OS has been reinstalled three days ago because of the viruses, but BSODs had appeared even before. I could not...
BSOD Help and Support
BSOD 0x00000116 while playing games like Injustice, Batman Origins
Guys, I'm a novice when it comes to computer hardware stuff and lately, I'm encountering a BSOD 0x00000116 nvlddmkm.sys while playing games specifically, I encountered it while playing Injustice God Among Us.. So I used the BlueScreenView and these are the parameters stated: MEMORY.DMP ...
BSOD Help and Support
BSOD ntoskrnl.exe AND tcpip.sys when playing BF3 or just randomly
Hi i have an asus cm 1730 desktop. i was downloading something from origin and surfing the web when it crashed and this is what shows up in blue screen viewer. ntoskrnl.exe and tcpip.sys. it also said Driver IRQL less or equal i tried restoring my pc to a previous point and removing older...
BSOD Help and Support
BSOD while playing games or just browsing randomly apc_index_mismatch
Hello, My computer will randomly BSOD or a hard freeze. It has been happening for a few weeks now. I just reforamtted to Windows 7 Ultimate x64. I tried the the chipset drivers from the CD, and the newest from asus, but it still happens. Ran memtest on each stick passed with 0 errors. Using latest...
BSOD Help and Support
BSOD After Playing Batman: Arkham Asylum
Hello, I get a BSOD after playing the Steam version of Batman: Arkham Asylum. The game works fine and then the system blue screens after an unspecified amount of time. I stopped playing the game and the error stopped. Recently I downloaded the Mafia II demo from Steam and ran into the same blue...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:19.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App