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Windows 7: Random BSOD when gaming

25 Apr 2015   #1
jambokaos87

Windows 7 Ultimate x64
 
 
Random BSOD when gaming

Hello,

Experiencing random BSODs (2 so far now, completely at random) when gaming.

Tried uploading the dmp files using the DM Log Collector in the forums but it doesn't appear to save them to my Desktop? The command prompt seems to run OK and has no errors. Any ideas?

The 2 dmp files are definitely there, as I can view them in BlueScreenViewer.


My System SpecsSystem Spec
.
26 Apr 2015   #2
jambokaos87

Windows 7 Ultimate x64
 
 

Anybody???
My System SpecsSystem Spec
26 Apr 2015   #3
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

My System SpecsSystem Spec
.

26 Apr 2015   #4
jambokaos87

Windows 7 Ultimate x64
 
 

My problem is the DM Log Collector says it has saved the zip file to my desktop but there's no files on my desktop
My System SpecsSystem Spec
26 Apr 2015   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

When you downloaded it, where did you put it and where did you run it from? That's where it should be. It will probably be SF_Computer Name_Date Or computer name_Date.zip
My System SpecsSystem Spec
26 Apr 2015   #6
jambokaos87

Windows 7 Ultimate x64
 
 

I downloaded the App to my desktop, and ran it from there. Searched and found them now in the Windows Search... Says it is on my desktop but it isn't there... Strange lol... I've attached the Zip file now.
My System SpecsSystem Spec
26 Apr 2015   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

OK, you have 2 dump files. They both say the same thing:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck C5, {200000001, 2, 0, fffff800035ff9cc}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
Followup: Pool_corruption
 
BUGCHECK_STR:  0xC5_2
CURRENT_IRQL:  2
FAULTING_IP: 
nt!ExDeferredFreePool+100
fffff800`035f69cc 4c8b02          mov     r8,qword ptr [rdx]
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  PrecisionX_x64
Both are blaming your Graphics driver and both are listing Precision X as the process which was running at the time. Basically, it looks like you have a corrupted driver. It may or may not be those listed, but since they are listed twice, lets try them first.

First, Please uninstall Precision X. Next I would like you to reinstall the Graphics driver, but I would like you to follow this tutorial to do it, and only install the Graphics Driver and PhysX. NVIDIA Drivers - Avoid Problems If you can do without Precision X for a while please do so. If you have no problems, we will install it later. That way if you start having problems, we would know that there is a good chance it is Precision X.

Also, if you are Overclocking anything, please set everything to default levels. I am not opposed to overclocking, but while trying to get you stable, it just confuses the process and makes it difficult to impossible to do.

After that Please, open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

Let me know how it goes after that.
My System SpecsSystem Spec
26 Apr 2015   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I also wanted to let you know that you are getting a whole lot of errors from FM.exe, which I believe is Football Manager. Do you have that installed?
My System SpecsSystem Spec
26 Apr 2015   #9
jambokaos87

Windows 7 Ultimate x64
 
 

Football Manager was the game I was playing when the BSODs occured. Thanks very much for your advice I will try these steps and get back to you
My System SpecsSystem Spec
26 Apr 2015   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

No problem and no hurry. Just let me know, but Football Manager must have had over a dozen or so errors before I quit checking, over this whole month. But, you only had 2 dump files. So, it would seem it is causing you quite a problem, and not all of them end up as a BSOD.
My System SpecsSystem Spec
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