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Windows 7: BSOD While Booting Into the OS - 0x000000ED

26 Apr 2015   #1
Burning

Windows 7 Ultimate x64
 
 
BSOD While Booting Into the OS - 0x000000ED

I seriously feel like ripping my hair out right now.
It started about 2 days ago. My PC was working fine the night before, and I shut it down like usual. When I returned to my PC, the boot up process would hang on the "Starting Windows" screen with the glowing Windows logo. After about what seemed like 1 to 2 minutes, a BSOD flashed for less than a second, and the system rebooted to a option for start up repair. I then disabled rebooting upon system failure, and I received the following BSOD message:

"A problem has detected and windows has been shut down to prevent damage to your computer.

UNMOUNTABLE_BOOT_VOLUME


If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware of software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Start up Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x000000ED (0xFFFFFA800D3F8CD0, 0XFFFFFFFFC0000185, 0X0000000000000000, 0X0000000000000000)"

After seeing this, I tried to boot into start up repair as was reccomended. After selecting it and loading, the startup repair hung on a black screen without a cursor for around 7 minutes. After 7 minutes, the cursor as well as the default Windows 7 startup repair background loaded. After waiting for about 4 hours, the UI had still not appeared, and I shut down the system. I then inserted my Windows 7 install USB, and booted to it. However, unlike the start up repair, the background or cursor did not manage to load in. The screen would hang on a simple black screen for hours on end. I created a bootable USB to boot into Hiren's BootCD. There, I ran Windows Mini XP but unfortunately the usb mouse and keyboard did not work, nor did a PS2 keyboard. I tried to boot into start up repair around 9 times after that because I was desperate, but for some reason the ninth retry ended up working after a while. Although I booted into the start up repair, my OS was not detected, and I did not know which drivers to load. Because of this, I could not restore my PC to a previous restore point. Instead, I used the CMD to mark the system partition as active, but it was of no use because I had already entered the recovery tools UI. One thing I noticed was that the entire UI took ages to load, and even the CMD was extremely slow when using DISKPART commands. I restarted my PC and attempted to launch start up repair again, but no matter how many times I tried I could no longer access it. After seeing that would not work, I tried my Live Linux USB with ubuntu 14.10 (and 15.04). Before starting the Live Session, I ran the hard drive check and memtest. Neither reported any issues. Once the session had launched, I went into the file browser and could see "1.0 TB Volume". When I clicked to open it, after about one minute of waiting an error message popped up stating it could not mount (Just like the BSOD's error). The error read:

"Unable to access "1.0 TB Volume"

Error mounting /dev/sda2 at /media/it/A8848D76848D4830: Command-line 'mount -t "ntfs" -o
"uhelper=udisks2,nodev,nosuid,uid=999,gid=999" "/dev/sda2" "/media/it/A8848D76848D4830"' exited with non-zero exit status 13: ntfs_attr_pread_i: ntfs_pread failed: Input/output error
Failed to read NTFS $Bitmap: Input/output error
NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see 'dmraid' documentation
for more details."

There was another volume labeled "105MB Volume", which I assume to be the system partition. Unlike the 1.0 TB Volume, I could access the files with this volume. Inside I found;

1. Boot (folder)
  • A ton of folders labeled with different languages (ex. en-US)
  • BCD
  • BCD.Backup.0001
  • BCD.LOG
  • BCD.LOG1
  • BCD.LOG2
  • BOOTSTAT.DAT
  • memtest.exe
2. System Volume Information (folder)
  • tracking.log
3. Temp (folder)
  • bcdinfo.txt
  • bootfailure.txt
  • disklayout.txt
  • SrtTrail.log
  • SrtTrail.txt
4. bootmgr
5. BOOTSECT.BAK

I'm not sure what to do with any of these files or logs. Other things I tried included booting from last known good configuration which resulted in the BSOD, and booting into safe mode which hung on CLASSPNP.sys for a while and then rebooted the PC. I have no idea what to do anymore as I have tried everything within my knowledge. Any other thread about this issue that I have seen has slight variations to my error, and mine seems unique. I would greatly appreciate any help!


My System SpecsSystem Spec
.
26 Apr 2015   #2
Burning

Windows 7 Ultimate x64
 
 

I have just booted into Seatools for DOS to run a test, but the short test fails. Here are the results:

Test Information and Results
Started Short DST 4/26/2015 @ 16:17.41
Short DST FAILED 4/26/2015 @ 16:17.49

I'll run a long test and see if that makes any progress.
My System SpecsSystem Spec
26 Apr 2015   #3
Burning

Windows 7 Ultimate x64
 
 

The long test failed after 2 and a half hours while checking all sectors at 99%, and found 8 errors. Here are the results:

Test Information and Results
Started Long Test 4/26/2015 @ 16:21.37

Short DST FAILED 4/26/2015 @ 18:53.16
[ 6450048 -- ] [ 6450049 -- ]
[ 6450050 -- ] [ 6450051 -- ]
[ 6450052 -- ] [ 6450053 -- ]
[ 6450054 -- ] [ 6450055 -- ]
Long Test FAILED 4/26/2015 @ 18:53.24

Since I have a Western Digital and not a Seagate, I could not fix the errors. Hopefully these error codes can help solve this issue. Is there a Western Digital diagnostic ISO that I can use to create a bootable USB?
My System SpecsSystem Spec
.

26 Apr 2015   #4
Burning

Windows 7 Ultimate x64
 
 

Hiren's BootCD has a Western Digital Lifeguard diagnostic tool. The Quick Test failed after 8 seconds. I am now running the Extended Full Media Scan and will report back with any error messages.
My System SpecsSystem Spec
26 Apr 2015   #5
Uneo

Windows 7 32 bit
 
 

Hi, I have something very similar to your problem, with the same symptoms, on my computer.

I had 7 errors while running Seatools for DOS, do you have any idea what are the next steps ? How did you find the brand of your hard drive.

Thank you in advance.
My System SpecsSystem Spec
26 Apr 2015   #6
Burning

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Uneo View Post
Hi, I have something very similar to your problem, with the same symptoms, on my computer.

I had 7 errors while running Seatools for DOS, do you have any idea what are the next steps ? How did you find the brand of your hard drive.

Thank you in advance.
I checked the log in SeaTools and posted which sectors were bad in a previous post. I know the brand of my hard drive because I built my computer. You can find the brand of your hard drive by opening the case or going into the BIOS. If the name begins with "WDC" or "WD" then it is a Western Digital, and you can search the model number online to see what the exact model name is. I've never owned a SeaGate drive, so I do not know how their model numbers look. I don't know how to proceed from here, I'm still running the full test with the Western Digital Data Lifeguard Diagnostics, but I think I'll get the same results without an option to fix.
My System SpecsSystem Spec
27 Apr 2015   #7
Burning

Windows 7 Ultimate x64
 
 

The Extended Full Media Scan has completed. Here are the results:

Selected Drive
Model:
WDC WD1003FZEX-00MK2AO
S/N:
Firmware:
01.01A01
C H S: 1938021 16 63
Capacity: 1.00T
Drive: 0
Port:
0xF070
Log File: CLOSED
ERRORS FOUND - THE DRIVE HAS BEEN REPAIRED
ERROR/STATUS CODE:
0223
ELAPSED TIME - 02:04:39

According to Western Digital's site, the drive should now be defect free. I'll see about that...
My System SpecsSystem Spec
27 Apr 2015   #8
Burning

Windows 7 Ultimate x64
 
 

Good news - Just completed a quick scan in 4 minutes and 24 seconds with no errors.
Shouldn't get my hopes up though, time for the moment of truth. I'll boot into the OS, and if that doesn't work I'll try to boot into recovery.
My System SpecsSystem Spec
27 Apr 2015   #9
Burning

Windows 7 Ultimate x64
 
 

SUCCESS!!!! YOU DON'T KNOW HOW HAPPY I AM RIGHT NOW!

Booted straight into Windows with no errors, and fast too! The hard drive wasn't slowing or dying! Still wondering what caused this, however! Oh well, if I have any problems I'll make sure to come back to this thread. I'll check this thread for the next few days if anyone has any similar issues. Im just so happy this worked! If anyone has a similar problem, read the whole post. I detailed all my steps.
My System SpecsSystem Spec
27 Apr 2015   #10
Uneo

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by Burning View Post
Quote   Quote: Originally Posted by Uneo View Post
Hi, I have something very similar to your problem, with the same symptoms, on my computer.

I had 7 errors while running Seatools for DOS, do you have any idea what are the next steps ? How did you find the brand of your hard drive.

Thank you in advance.
I checked the log in SeaTools and posted which sectors were bad in a previous post. I know the brand of my hard drive because I built my computer. You can find the brand of your hard drive by opening the case or going into the BIOS. If the name begins with "WDC" or "WD" then it is a Western Digital, and you can search the model number online to see what the exact model name is. I've never owned a SeaGate drive, so I do not know how their model numbers look. I don't know how to proceed from here, I'm still running the full test with the Western Digital Data Lifeguard Diagnostics, but I think I'll get the same results without an option to fix.

I had to open my computer, but I finally have the info : it's a Toshiba hard drive. I'm guessing they don't have a data recovery system though (didn't find one online)
My System SpecsSystem Spec
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