Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when opening Chrome 'Attempt to reset and recover driver timeout'

27 Apr 2015   #1
Duncanoe

Windows 7 Home Premium 64bit
 
 
BSOD when opening Chrome 'Attempt to reset and recover driver timeout'

Hi guys, just wondering if I could get some help on a BSoD I've been getting recently. It has always occurred after I have opened Chrome shortly after logging in. For some reason the BSoD does not occur if I go on a game in Steam then go back to Chrome. I've attached the dmp file that explains the problem as well as the following:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800D4654E0
BCP2: FFFFF88004A0AE5C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


Hope you guys can help me out, thanks.


My System SpecsSystem Spec
.
27 Apr 2015   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Your logs are incomplete, important files are missing that we need to analyze your issue/s. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.
My System SpecsSystem Spec
27 Apr 2015   #3
Duncanoe

Windows 7 Home Premium 64bit
 
 

Apologies, I've attached the file to this message, thanks!
My System SpecsSystem Spec
.

27 Apr 2015   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

You've received three different bugchecks, 0x124 (hardware) 0x50 (hardware amongst other things) and three 0x116. The 0x116 are VIDEO_TDR_ERROR (Timeout detection recovery) which means there is a problem with your GPU whether it be drivers, heat, power to the GPU or just a bad card. Given the 0x124 and 0x50 I'm leaning towards the card being problematic.

First off try updating your drivers for it, they're old and could possibly be the problem. Download the latest drivers for your card from here and save it to your desktop. Next, download DDU and follow Display Driver Uninstaller: How to use to completely uninstall your ATI package.
Reboot and install the driver you downloaded. Test the system for stability.
Code:
BugCheck 116, {fffffa800d4654e0, fffff88004a0ae5c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+ae5c )

Followup: MachineOwner
---------

5: kd> lmvm atikmpag
start             end                 module name
fffff880`04a00000 fffff880`04a9e000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Aug 30 23:32:32 2013 (52211D80)
    CheckSum:         0009C9D2
    ImageSize:        0009E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800496a8f8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff880061e2eb8, 1, fffff800032db9fb, 0}


Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!SepAccessCheck+14b )

Followup: MachineOwner

My System SpecsSystem Spec
28 Apr 2015   #5
Duncanoe

Windows 7 Home Premium 64bit
 
 

Updated the drivers and after a restart everything seems to be working well! Thanks a lot for your help!
My System SpecsSystem Spec
28 Apr 2015   #6
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

You're welcome, glad to hear all seems well. We'll be here if you encounter any more issues.
My System SpecsSystem Spec
Reply

 BSOD when opening Chrome 'Attempt to reset and recover driver timeout'




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSoD Attempt to reset the display driver and recover from timeout fail
My system always runned pretty smooth, running BF4 on high setting with no problem, but last week my computer got pretty hot playing Borderland 2 and crashed on a BSoD. Now every time I start the game after 5 or 10 min playing I crash on the same BSoD : Attempt to reset the display driver and...
BSOD Help and Support
"Attempt to reset display driver and recover from timeout" BSOD vaio
I'm experiencing BSID issues apparently due to graphic card. Computer:vaio vgn-fw51mf laptop system : windows 7 home premium 64 service pack 1. graphic card: The issues started with computer bugs when Alt-tabbing, but one day I got a "Attempt to reset display driver and recover from...
BSOD Help and Support
BSOD "Attempt to reset display driver and recover from time out failed
I bought a XFX HD 7850 2GB less than 2 weeks ago and has experienced numerous BSOD all with the same error message "Attempt to reset display driver and recover from time out failed" I've tried various versions of AMD's catalyst driver but it has not resolved my issue. I have not attempted to...
BSOD Help and Support
BSOD mostly randomly, 'Attempt to reset the display driver...'
Attempt to reset the display driver and recover from timeout failed is the error message at the top of the BSOD. Precursory searching has yielded that it's likely an issue with my video driver and that I'm going to need to do a clean sweep of it, but I wanted to make sure it wasn't anything else. ...
BSOD Help and Support
Attempt to reset the display driver and recover from timeout failed!
I get blue screen with attempt to reset the display driver and recover from timeout failed message. Windows 7 32-bit Full Retail
BSOD Help and Support
Bsod world of warcraft Attempt to reset the display driver and recover
I just started to play wow again but i still get bsod's when i logged in i already runned a memtest no errors found here is my dump thank you:)
Graphic Cards


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:44.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App