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Windows 7: BSOD following software installation of cronis TI2015

27 Apr 2015   #1
jlz0418

Win 7 Ultimate x64
 
 
BSOD following software installation of cronis TI2015

After installing Acronis TI 2015, received the following BSOD error; 0x0000007E,(0xFFFFFFFFC0000005,0x0000000000000000,0xFFFFF88003B76DF8,0xFFFFF88003B76650). No file information is given regarding the offending file as is usually the case. The system will not allow me to boot into Safe Mode and Last Know Good Configuration did nothing to help. System Restore found no problems and although I had taken a restore point prior to installing TI2015, when attempting to restore, the recent restore point are missing. I tried a system repair (sfc /scannow /offbootdir=d:\ /offwindir=d:\windows) and again no issues were found. Also tried moving all but original drivers from the Windows\System32\Drivers folder to a temp folder and tried booting to Safe Mode with the same resulting error. Finally, I installed a second instance of windows 7 on a separate hard drive just so that I could get to the previous installation to view directories and files but I'm stuck there. Pretty sure this is a software and not hardware related issue as the second instance of windows runs without issue. By the way, the install of TI 2015 was performed as an upgrade from TI 2012 which was running without issue.

Currently running Window 7 Ultimate with SP 1 installed on both instances of Windows. I could just reinstall all the programs I had on the new instance but would prefer not to since there's a ton of them. I tried posting this on Acronis' Forum but no one seems to be able to help. Any help anyone can offer would be much appreciated. Also attached a system report that should help in understanding my configuration.


My System SpecsSystem Spec
.
27 Apr 2015   #2
americancritic

Windows 7 Home Premium 64-Bit SP1
 
 

Hello follow this tutorial and a BSOD expert will take a look at your problem.

Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
27 Apr 2015   #3
jlz0418

Win 7 Ultimate x64
 
 

Will this work if I can't boot into the system?
My System SpecsSystem Spec
.

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 BSOD following software installation of cronis TI2015




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