BSOD while playing any game, error 0x00000116

seasalter · 29 Apr 2015

Hello, I'm having troubles with my laptop. I have a GT70-0nd gaming laptop from MSI. About a year ago the laptop started blue screening during any intensive task, and even some not as intensive. It would blue screen while watching twitch.tv streams as well as playing any game (I play mostly league of legends, counter strike, and h1z1.)
Just recently I reformatted my computer in hopes that it could fix the problem, which has not solved anything. I'm sure some of the drivers are out of date but I am not sure as to which ones or where to get the correct drivers for the laptop.

Thank you for your help.

Arc · 30 Apr 2015

Have you faced any further issue to the other computer? If not, you may mark that as solved now.

Now, stop 0x116 is a display related issue, and as it is occurring irrespective of the display driver installed, we should pay attention to the hardware environment.

Uninstall the installed display driver using Display Driver Uninstaller. Then install the 350.12 WHQL back. When done, Stress test the Graphics Card (not the Intel HD Graphics) using Furmark.

Video Card - Stress Test with Furmark

Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

If it is overclocked, revert the hardware back to default settings.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Let us know the results.
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Code:

BugCheck 116, {fffffa800ab54010, fffff880063dcb2c, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+8f0b2c )

Followup: MachineOwner
---------
    Image name: nvlddmkm.sys
    Timestamp:        Fri Aug 30 03:09:12 2013 (521FBF80)

Code:

BugCheck 116, {fffffa80166e7170, fffff880061b4a08, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+7aca08 )

Followup: MachineOwner
---------
    Image name: nvlddmkm.sys
    Timestamp:        Thu Apr 09 02:02:37 2015 (55259065)