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Windows 7: BSOD SYSTEM_SERVICE_EXCEPTION - 0x0000003b

01 May 2015   #1
MisterC89

Windows 7 x64
 
 
BSOD SYSTEM_SERVICE_EXCEPTION - 0x0000003b

I'm having the same issues with my custom build PC.

SYSTEM_SERVICE_EXCEPTION - 0x0000003b
ntoskrnl.exe
ntoskrnl.exe+72a40


This problem started after installing 2 new RAM modules. Then I got BSoD with many different codes. atikmdag.sys etc.

I ran memtest with all 4 modules installed and got an error in the test.

I took out the 2 old modules and tested the new ones for 14 passes. No errors.

Then I installed the 2 old modules again, but in the DIMM slots where the new ones were installed when I got them.

Now I only get this BSoD when the PC just is minding its own business, youtube etc.

I have not ran into any BSoD when gaming BF4 or GTA V for hours.


My System SpecsSystem Spec
.
01 May 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
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 BSOD SYSTEM_SERVICE_EXCEPTION - 0x0000003b




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