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Windows 7: BSOD - 0x00000116 - caused by driver dxgkrnl.sys - (GPU issue?)

01 May 2015   #1
Gingernorris

Windows 7 64bit
 
 
BSOD - 0x00000116 - caused by driver dxgkrnl.sys - (GPU issue?)

Hi there.
Google brought me here and I have a problem with my computer crashing all the time, 95% of the time while playing games.
It's pretty late and I'm extremely tired but I'm uploading the zipfile like the tutorial said and then I'm just gonna pray there's someone who came up with a solution
If you need something more just reply and I will answer as soon as I wake up!

Attachment 357862


My System SpecsSystem Spec
.
01 May 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

A stop 0x116 is a display related issue; and as it continues irrespective of the driver version installed, there is a chance that the hardware components are involved in it.

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results.
My System SpecsSystem Spec
02 May 2015   #3
Gingernorris

Windows 7 64bit
 
 

Thanks for your reply!
I'm not overclocking any of my components.

I downloaded Furmark and ran it three times (it crashed everytime I screenshoted...) and here's the result:
Attachment 357888

And here's a screenshot of speccy after I've played Dota2 for some time.
Attachment 357889
My System SpecsSystem Spec
.

02 May 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Gingernorris View Post

I downloaded Furmark and ran it three times (it crashed everytime I screenshoted...)
If you dont attempt to take a screenshot, does Furmark cause a crash/BSOD? Let us know?
My System SpecsSystem Spec
02 May 2015   #5
Gingernorris

Windows 7 64bit
 
 

Only Furmark(the program) itself crashes when I try to print screen with it.
My System SpecsSystem Spec
02 May 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The temps are within control.
The graphics card is not failing.
There is no overclocking.
Still the computer BSODing stop 0x116 with multiple versions of the display driver version installed.

That may mean two things, apparently. First, the graphics card is failing, but very randomly that furmark failed to catch the failure; and second ... there is some problem with the game that you are playing.

If you have access to any other Graphics card (with friends or within family), borrow it for a testing purpose. Apply it there and see if the BSODs occur in the same way or not. Let us know.
My System SpecsSystem Spec
04 May 2015   #7
Gingernorris

Windows 7 64bit
 
 

Ok so I couldn't really get a hand on another graphic card.
But I noticed another error in BlueScreenView; KMODE_EXCEPTION_NOT_HANDLED Bug check code 0x1e.

Also, I havent been getting BLUE screens at all lately, it's more like the monitor turns black, I can hear the sound for 2-3 seconds and then the computer restarts.
Sometimes the PC doesn't restart, it just crashes the game I'm playing and I have to restart it but I mostly get a new crash just a few minutes after. Any thoughts?

I really appreciate your answers so far and I'm really thinking of buying a new power supplier and a graphic card.
My System SpecsSystem Spec
04 May 2015   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Please put what power supply you are using in your system specs.
My System SpecsSystem Spec
05 May 2015   #9
Gingernorris

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Please put what power supply you are using in your system specs.
Added it in my public profile, which is:
Corsair TX 650W PSU

I've had it since January 2011, it's the only hardware I haven't upgraded the last 2 years.
Maybe you could clarify this for me but from what I've heard power suppliers performance diminish by time?
My System SpecsSystem Spec
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 BSOD - 0x00000116 - caused by driver dxgkrnl.sys - (GPU issue?)




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