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Windows 7: BSOD Kernel Data Inpage Error with "0xc000009c"

15 May 2015   #11
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

OK I'll repost the .BAT file later today, I'm at work now so bear with me and I'll get it posted later for you.


My System SpecsSystem Spec
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15 May 2015   #12
Mizzie

Windows 7 Home Premium 64-bit
 
 

No worries, thank you!
My System SpecsSystem Spec
09 Jun 2015   #13
Mizzie

Windows 7 Home Premium 64-bit
 
 

Just an update:

So I figure the reason I don't have any memory dumps is because it's physically unable to make them as per this error screen:Attachment 362113

I stopped getting BSoDs for a while, and then today it would happen every time I logged on. Tried chkdsk, nothing. Friend suggested to check the memory sticks. I ended up moving my RAM from slot 1 to slot 2, and so far so good! So I don't know if the issue is completely resolved but at least I can use my laptop.
My System SpecsSystem Spec
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09 Jun 2015   #14
cluberti

Windows 10 Pro x64
 
 

That error (c000009c) is "STATUS_DEVICE_DATA_ERROR", which could indicate hardware problems with the disk subsystem on the machine, or just driver issues. When did this start happening, and have you checked your drive to see if it's reporting SMART errors?
My System SpecsSystem Spec
10 Jun 2015   #15
Mizzie

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by cluberti View Post
That error (c000009c) is "STATUS_DEVICE_DATA_ERROR", which could indicate hardware problems with the disk subsystem on the machine, or just driver issues. When did this start happening, and have you checked your drive to see if it's reporting SMART errors?
I remember it starting about late March, but would only happen if it came out from hibernating or if it was sitting idle. It just happened again while sitting idle. I checked the disk status using cmd, said it was OK, but I'm not sure if there's something else I should be using to check that.
My System SpecsSystem Spec
10 Jun 2015   #16
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Mizzie I apologise profusely for letting your thread slip me by, I've been extremely busy of late. I'll leave you in cluberti's more than capable hands but please feel free to drop me a PM or VM if you need my assistance again.
My System SpecsSystem Spec
10 Jun 2015   #17
cluberti

Windows 10 Pro x64
 
 

c000009d == STATUS_DEVICE_NOT_CONNECTED

I just went through a 7A with another user this week, with the same sorts of errors. It's very likely a disk hardware issue, so I'd start by testing there. As always, make sure you've got the latest driver updates for your hardware (including motherboard chipset drivers), etc., before doing any real troubleshooting.

Random F4 bsods on newly built pc
My System SpecsSystem Spec
11 Jun 2015   #18
Mizzie

Windows 7 Home Premium 64-bit
 
 

What's the easiest way to tell if I'm all up-to-date with drivers? Graphics I have no problem with, but I have no idea where to start with the motherboard and chipset series.
My System SpecsSystem Spec
11 Jun 2015   #19
cluberti

Windows 10 Pro x64
 
 

Depends on the system - if it came from a vendor, start with their support site for the model of PC or laptop you've got. If your system specs are accurate, the download page for your model is here:
https://www.asus.com/Notebooks_Ultra...Desk_Download/

After that, since that machine is an Intel device, the latest Intel chipset drivers can be downloaded directly from Intel:
https://downloadcenter.intel.com/pro...lation-Utility

As for other devices, like video cards, go to the video card manufacturer's website (nvidia in your case), and pull the driver update from there:
Drivers - Download NVIDIA Drivers
My System SpecsSystem Spec
11 Jun 2015   #20
Mizzie

Windows 7 Home Premium 64-bit
 
 

So the Intel Chipsets (INF?) fails every time it tries to install. Also should I be updating the BIOS?

Edit: Looking through the registry it seems it did update properly. However both the IntelDriver tool and Device Manager are still detecting the older, out of date version.
My System SpecsSystem Spec
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