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Windows 7: BSOD, no one specific error. 0x0000003b, 0x00000024, and more!

04 May 2015   #1
imBurger

Windows 7 Professional x64
 
 
BSOD, no one specific error. 0x0000003b, 0x00000024, and more!

Good evening you fine and bright folks,

I have a custom build PC that has been plagued with BSOD at seeming odd points. Two that I've notice are reoccurring at at system wake up, and closing a program (ie Chrome). However, sometimes I'll get a BSOD while playing a video game, but can't reproduce the error.

Thank you for the help,

Burger


My System SpecsSystem Spec
.
05 May 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi imBurger.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the result. That will decide the further course of action.
______________________________________________
Code:
BugCheck 19, {3, fffffa80082c0110, fffffa80082c0110, fffffb80082c0110}

Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+140b )

Followup: MachineOwner
---------
Code:
BugCheck 3B, {c0000005, fffff800032a253c, fffff8800591af00, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )

Followup: MachineOwner
---------
My System SpecsSystem Spec
08 May 2015   #3
imBurger

Windows 7 Professional x64
 
 

Hi,

Ok so I did the memtest for a total of 9 passes and no errors. Sorry for the late response, finals and all.
My System SpecsSystem Spec
.

08 May 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I hope you ran it for 9 consecutive passes?

If it did not show any error, enable Driver Verifier to monitor the drivers, as the next step.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
08 May 2015   #5
imBurger

Windows 7 Professional x64
 
 

Yes, 9 consecutive passes. It was left running overnight took about 9 hours give or take. Will do the Driver Verifier over the weekend, and let you know.

Thank you much,

Burger
My System SpecsSystem Spec
11 May 2015   #6
imBurger

Windows 7 Professional x64
 
 

Good morning,

Ran the verifier for 24 hours and used my computer normally for the duration. Noticed a few problems, but no crashes.
My System SpecsSystem Spec
11 May 2015   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Well, then right now we dont have any more place to look at.

Your previous BSODs were memory caused ones. That means, either it is a physical RAM or any driver passing bad info to the RAM. We have checked both the possibilities with no definite results.

Now let us wait and see how it goes. If there are further BSODs, let us see the logs, and expect that those will give some more finite information about the causes of the BSODs.
My System SpecsSystem Spec
11 May 2015   #8
imBurger

Windows 7 Professional x64
 
 

Understood. That kind of stinks, was hoping to fix this problem. Would running verifier or the memtest again possibly yield some results?
My System SpecsSystem Spec
12 May 2015   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by imBurger View Post
Understood. That kind of stinks, was hoping to fix this problem. Would running verifier or the memtest again possibly yield some results?
You may try. It may yield a result. Sometimes a second run may be helpful.
My System SpecsSystem Spec
21 May 2015   #10
imBurger

Windows 7 Professional x64
 
 

Hello,

I haven't had the chance to do another run of the memtest or verifier, but I did finally have another crash.
My System SpecsSystem Spec
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 BSOD, no one specific error. 0x0000003b, 0x00000024, and more!




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