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Windows 7: BSOD while watching YouTube video, 0x0000000A

05 May 2015   #1
Strahan

Win 7 RC, Win XP, Win 2003, Ubuntu
 
 
BSOD while watching YouTube video, 0x0000000A

I've been having random BSODs recently. I suspect it's my Radeon video card, but I'm not particularly adept in memory dump diagnosing. Can someone tell me if my hunch is valid? Thanks!


My System SpecsSystem Spec
.
06 May 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Strahan.

Uninstall the installed display driver using Display Driver Uninstaller. Then install the CCC 14.4 WHQL only.

Let us know for any further BSOD after doing it.
________________________________________
Code:
BugCheck A, {0, 2, 0, fffff80002cdaa22}

Probably caused by : dxgmms1.sys ( dxgmms1!VidMmiProcessTerminationCommand+5f )

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002cdaa22, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f10100
GetUlongFromAddress: unable to read from fffff80002f101c0
 0000000000000000 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KiSignalSynchronizationObject+42
fffff800`02cdaa22 488b3f          mov     rdi,qword ptr [rdi]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

TRAP_FRAME:  fffff880022e9a00 -- (.trap 0xfffff880022e9a00)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000002 rbx=0000000000000000 rcx=fffff88003288180
rdx=fffffa800e70a260 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002cdaa22 rsp=fffff880022e9b90 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000000 r10=fffff80002c61000
r11=fffff880022e9c20 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac pe cy
nt!KiSignalSynchronizationObject+0x42:
fffff800`02cdaa22 488b3f          mov     rdi,qword ptr [rdi] ds:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cd2fe9 to fffff80002cd3a40

STACK_TEXT:  
fffff880`022e98b8 fffff800`02cd2fe9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`022e98c0 fffff800`02cd1c60 : fffff880`022e99f8 00000000`00000001 00000000`00000000 fffffa80`0e70a268 : nt!KiBugCheckDispatch+0x69
fffff880`022e9a00 fffff800`02cdaa22 : fffffa80`0e70a1f0 fffff800`02cda9e3 00000000`00000010 00000000`00200246 : nt!KiPageFault+0x260
fffff880`022e9b90 fffff800`02cd8dd6 : 00000000`00000000 fffff880`04a0b1d8 00000000`00000000 fffffa80`0bb90410 : nt!KiSignalSynchronizationObject+0x42
fffff880`022e9be0 fffff880`04a1b47f : fffffa80`00000000 00000000`00000000 fffffa80`0e85d900 fffff880`022e9ca0 : nt!KeSetEvent+0x106
fffff880`022e9c50 fffff880`04a392e9 : fffffa80`00000000 fffffa80`0bb90410 00000000`6d4d6956 fffff880`00000174 : dxgmms1!VidMmiProcessTerminationCommand+0x5f
fffff880`022e9ca0 fffff880`04a38574 : fffff880`0328d040 fffffa80`0ea638b0 00000000`00000000 fffffa80`0bb90410 : dxgmms1!VidSchiSubmitDeviceCommand+0x39
fffff880`022e9cd0 fffff880`04a38012 : 00000000`00000000 fffffa80`0ea638b0 00000000`00000080 fffffa80`0bb90410 : dxgmms1!VidSchiSubmitQueueCommand+0xb0
fffff880`022e9d00 fffff800`02f6daba : 00000000`04111779 fffffa80`0c000b50 fffffa80`09d61040 fffffa80`0c000b50 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`022e9d40 fffff800`02cc5426 : fffff880`03288180 fffffa80`0c000b50 fffff880`032930c0 fffff880`015aa975 : nt!PspSystemThreadStartup+0x5a
fffff880`022e9d80 00000000`00000000 : fffff880`022ea000 fffff880`022e4000 fffff880`022e9400 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VidMmiProcessTerminationCommand+5f
fffff880`04a1b47f 33d2            xor     edx,edx

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  dxgmms1!VidMmiProcessTerminationCommand+5f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5164dc13

IMAGE_VERSION:  6.1.7601.18126

FAILURE_BUCKET_ID:  X64_0xA_dxgmms1!VidMmiProcessTerminationCommand+5f

BUCKET_ID:  X64_0xA_dxgmms1!VidMmiProcessTerminationCommand+5f

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xa_dxgmms1!vidmmiprocessterminationcommand+5f

FAILURE_ID_HASH:  {24a5b05f-0da8-ee02-b6e4-43c87a433b59}

Followup: MachineOwner
---------
My System SpecsSystem Spec
06 May 2015   #3
Strahan

Win 7 RC, Win XP, Win 2003, Ubuntu
 
 

Thanks a lot! I'll give that a whirl.
My System SpecsSystem Spec
.

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