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Windows 7: bsod while running video transfer

06 May 2015   #1
plomper1

Windows 7 Ultimate x64,
 
 
bsod while running video transfer

hi
i do video transfers and while running pinnacle studio and tansfreing from a vhs tape
i getting a bsod sometimes
here is the report
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000004
BCP2: FFFFFA80052E24D0
BCP3: FFFFFA8004B0C010
BCP4: FFFFFA800215D000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\050615-23665-01.dmp
C:\Users\dazzle\AppData\Local\Temp\WER-45240-0.sysdata

TIA


My System SpecsSystem Spec
.
06 May 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The USB video capture device is causing the BSODs.

Try to update the driver to it.

Cannot be more specific to the driver update due to lack of data in your upload.

EDIT: You may search here for the driver update: Download | eMPIA Technology Inc.
________________________________________________
Code:
BugCheck FE, {4, fffffa80052e24d0, fffffa8004b0c010, fffffa800215d000}

*** WARNING: Unable to verify timestamp for emFilter64.sys
*** ERROR: Module load completed but symbols could not be loaded for emFilter64.sys
*** WARNING: Unable to verify timestamp for emDevice64.sys
*** ERROR: Module load completed but symbols could not be loaded for emDevice64.sys

Probably caused by : emFilter64.sys ( emFilter64+512 )

Followup: MachineOwner
---------

1: kd> lmvm emFilter64
start             end                 module name
fffff880`0459e000 fffff880`0459fd80   emFilter64 T (no symbols)           
    Loaded symbol image file: emFilter64.sys
    Image path: \SystemRoot\system32\DRIVERS\emFilter64.sys
    Image name: emFilter64.sys
    Timestamp:        Tue Apr 16 09:32:00 2013 (516CCD38)
    CheckSum:         0000A261
    ImageSize:        00001D80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
1: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.5, DMIVersion 37, Size=2339]
BiosMajorRelease = 1
BiosMinorRelease = 160
BiosVendor = Phoenix Technologies, LTD
BiosVersion = R02-A3S1
BiosReleaseDate = 12/04/2007
SystemManufacturer = Acer                
SystemProductName = Aspire M5100
SystemFamily =  
SystemVersion = R02-A3S1
SystemSKU =  
BaseBoardManufacturer = Acer                
BaseBoardProduct = F690GVM             
BaseBoardVersion =
My System SpecsSystem Spec
06 May 2015   #3
plomper1

Windows 7 Ultimate x64,
 
 

I was thinking it was that,so i did update it
It crashed again,while im doing transfer and running a streaming movie..it works so it seems while i transfer i cant do to many othet things
My System SpecsSystem Spec
.

06 May 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by plomper1 View Post
I was thinking it was that,so i did update it
It crashed again,while im doing transfer and running a streaming movie..it works so it seems while i transfer i cant do to many othet things
Possibilities are there, depending on the old age of the computer. It may not take a load.

If you report any further BSOD, do it following Blue Screen of Death (BSOD) Posting Instructions so that the zip include all the files there.
My System SpecsSystem Spec
06 May 2015   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

With only 2 gigs of ram using Windows 7 Ultimate/64 you lucky to get anything done.

How long have you had Windows 7 Ultimate/64 installed and where did you get Windows 7 Ultimate/64?
My System SpecsSystem Spec
07 May 2015   #6
plomper1

Windows 7 Ultimate x64,
 
 

I had 8 gig ram but then i was having a problem ..it looks like 3 slots dont work now..the windows is a oem from.a dell pc
My System SpecsSystem Spec
07 May 2015   #7
plomper1

Windows 7 Ultimate x64,
 
 

Using it for about one month
My System SpecsSystem Spec
07 May 2015   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by plomper1 View Post
I had 8 gig ram but then i was having a problem ..it looks like 3 slots dont work now..the windows is a oem from.a dell pc
Then your windows installation is counterfeit. Dell's OEM is for use in Dell computers only, not on Acer.

And you can expect all sort of issues with a counterfeit installation. Troubleshooting will not help you to minimize the issues until and unless you are using any legit OS.
My System SpecsSystem Spec
07 May 2015   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Exactly what I though.
With a counterfeit installation you could of waisted Arc very valuable time trying to fix this system.

If you need help with installing a legal Windows 7 we have experts that can guide you.
My System SpecsSystem Spec
07 May 2015   #10
plomper1

Windows 7 Ultimate x64,
 
 

Sorry..but the techie did this..so i was sure it was ok..
Now i cant.install a good os without starting fresh?
My System SpecsSystem Spec
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 bsod while running video transfer




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