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Windows 7: Multiple BSOD error codes, 7E, 9C, 01, 124

07 May 2015   #1
Robinsk8

Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
 
 
Multiple BSOD error codes, 7E, 9C, 01, 124

I'm having some trouble with my PC for a while now.
Whenever i'm playing GTA5 i get the BSOD with different error codes:

-0x00000001 APC_INDEX_MISMATCH
-0x1000007E SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
-0x0000009C MACHINE_CHECK_EXCEPTION
-0x00000101 CLOCK_WATCHDOG_TIMEOUT
-0x00000124 WHEA_UNCORRECTABLE_ERROR
So far i had these 5 error codes....

System specs:
-Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
-Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
-Gigabyte Radeon HD 7970 3GB (GV-R797OC-3GD)
-Gigabyte GA-Z87-HD3 (Socket 1150)
-Corsair 8GB PC3-12800 Vengeance (2x 4GB, 1600MHz, CL9)
-Corsair Hydro H80i

I've tried alot and in the beginning i had only the 101 error, i thought my CPU was overheating so i applied some new thermal paste on my cooler. After i did this i haven't seen the 101 back but got 4 new ones instead.
All drivers are up to date, except for bios.
Windows Memory check isn't giving any faults
Any Suggestions? Pls help!


My System SpecsSystem Spec
.
07 May 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, Robinsk8 and welcome to the Forums. I will try to help you. First please add your PSU and CPU Cooler to your system specs. Hopefully this will help you. You did a good job filling out your system specs, but we would like a little more.

Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs


If you are overclocking anything, please set everything back to default levels. If you have any of the Gigabyte Utilities installed, please uninstall all of them. They are well know causes of BSODs.

I looked at your last several dump files and this is what I found

Code:
 
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa800a65f028, bf800000, 124}
Probably caused by : GenuineIntel
Followup: MachineOwner
That is a generic code for a hardware failure/failing or a driver bad enough to cause a piece of hardware to act as though it was failing, but it gives no specifics as to what that may be.


Code:
fffff880`029b4798  fffff880`0f127dedUnable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0xdaded
That is your Graphics card driver and this is your current driver. It should be noted this showed up in several dumps.

Code:
atikmdag
start             end                 module name
fffff880`0f04d000 fffff880`0fdee000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Jan 31 14:24:44 2014 (52EC068C)
    CheckSum:         00D501B6
    ImageSize:        00DA1000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please install a newer driver. I will give you some instructions to help you get a good clean install with nothing you don't need. You don't need CCC ort anything else other than the Graphics driver.

I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from Latest AMD Catalyst Video Driver for Windows 7 . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial Drivers - Clean Left over Files after Uninstalling and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver.


Code:
fffff880`029b43f8  fffff880`04515d90Unable to load image \SystemRoot\system32\DRIVERS\IntcDAud.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for IntcDAud.sys
*** ERROR: Module load completed but symbols could not be loaded for IntcDAud.sys
 IntcDAud+0x9d90
That is your Intel Graphics Media Accelerator HD Driver This is your current driver.

Code:
 
IntcDAud
start             end                 module name
fffff880`0450c000 fffff880`0457f000   IntcDAud T (no symbols)           
    Loaded symbol image file: IntcDAud.sys
    Image path: \SystemRoot\system32\DRIVERS\IntcDAud.sys
    Image name: IntcDAud.sys
    Timestamp:        Fri Jan 11 07:55:16 2013 (50F019C4)
    CheckSum:         00072FC7
    ImageSize:        00073000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please either update that driver from your Motherboard's web site (GIGABYTE - Motherboard - Socket 1150 - GA-Z87-HD3 (rev. 1.x)) please make sure that is your board.

As noted in your title, you are getting a lot of different error codes which is indicative of a possible memory error. Update the above drivers and see how it runs. If we get to where you need to run a memory test, I will tell you how to do it properly. Also, please be sure that the Firmware on your Crucial SSD is current.
My System SpecsSystem Spec
08 May 2015   #3
Robinsk8

Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
 
 

Thank you very much for the quick response.
I´ve updated my system specs and i will follow you´re advise as soon as i can.
i´ll keep you updated on what the results will be.
My System SpecsSystem Spec
.

08 May 2015   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Quote   Quote: Originally Posted by Robinsk8 View Post
Thank you very much for the quick response.
I´ve updated my system specs and i will follow you´re advise as soon as i can.
i´ll keep you updated on what the results will be.
You're very welcome. Just take your time. I will be here whenever you have the chance to update everything. Please be sure to uninstall any Gigabyte Utilities you have installed. Just let me know how it goes.
My System SpecsSystem Spec
08 May 2015   #5
Robinsk8

Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
 
 

Ok so far i've done the following things:

-checked for gigabyte utilities, haven't installed any
-Clean uninstalled the old graphic driver using YourUninstall and Display Driver Uninstaller.
-Downloaded and installed Latest AMD Catalyst Driver (15.4 Beta)
-Updated my Intel HD Graphics Driver (Was needed by Intel Driver Update Utility)
-Updated Crucial SSD firmware

Only at the Intel Graphics Media Accelerator HD Driver i got confused.
As i can't find that specific driver on my computer or my motherboards website, allthough i can find it on the Intel website, it says my system is not compatible with the drivers i've tried.
Wich version do i need? do i need that driver at all?

Tnhx
My System SpecsSystem Spec
08 May 2015   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Here is what Intel says about it. I don't see your chipset listed. IntelŽ HD Graphics and IntelŽ Graphics Media Accelerator Driver

Also, I am not very familiar with it. But, as I understand it, the driver is for use with the on board graphics in the CPU. All of the newer Chipsets automatically disable the onboard graphics when the BIOS detects a discrete graphics card. As far as I am aware, the only exception to that is if you have enabled and installed the LucidLogix or the Virtu MVP programs.
My System SpecsSystem Spec
09 May 2015   #7
Robinsk8

Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
 
 

Well i know for sure i haven't used any of these programs.
But i ran in to more troubles:
After i installed the new graphics driver i can't launch any game anymore, like GTA 5 is saying "unable to initialize directx 9 device" and Battlefield 4 is saying "failed to initialize display graphics. Please ensure your videocard is compatible and the drivers for it installed. Usualy this is a result of missing vendor specific drivers''.

I've tried using an older graphics driver and to be sure i've reinstalled Directx 11, but it still didn't solve the problem.
And after having another look i cant find my graphics card anywhere and my monitor is using a standard vga adapter.
Are could these drivers not work or what am i doing wrong?
Or could it have something to do with the IntelŽ Graphics Media Accelerator Driver?

any suggestions or a likewise problem on another thread maybe?
thnx
My System SpecsSystem Spec
09 May 2015   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Please go to Device manager and expand Display Adaptors and tell me exactly what is written there.
My System SpecsSystem Spec
09 May 2015   #9
Robinsk8

Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
 
 

It only sees a standard VGA graphic adapter. but its weird because during the installation of the driver it detects my graphics card.
My System SpecsSystem Spec
09 May 2015   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Standard VGA means the drivers are not installed, usually. It's a little confusing. The drivers should not have installed if they could not detect your card. If you have your monitor connected to the graphics card, you should not be able to use the on board graphics. By default, your Motherboard should disable on board graphics if it detects a PCIe card installed to an X16 slot.

Please download GPUz, if you don't already have it (GPU-Z Video card GPU Information Utility) and post a screenshot of both tabs. If you don't have it, please download and install CPUz (CPU-Z | Softwares | CPUID) and post screenshots of the CPU, Mainboard, Memory and SPD tabs. On the SPD tab you can select each Dimm slot from the upper left drop down menu. Also a screenshot of the Graphics tab. Screenshots and Files - Upload and Post in Seven Forums

Also, please go into you BIOS and look at the PCIe configuration and see if the card is listed in the top X16 PCIe slot.
My System SpecsSystem Spec
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