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Windows 7: Random BSODs

07 May 2015   #1
Decibull

Windows 7 Ultimate x64
 
 
Random BSODs

I've been having issues with bluescreens for a while now and they seem to be quite random so it's difficult for me to reproduce them. Some will occur when I'm playing a game, others will occur after I've gone to sleep and my computer is just idling. While I'm playing a game, my temps are within a normal limit. I'm pretty sure it's a driver problem but all of my drivers are up to date. If anyone could help with this, that would be great.

They've all got different error messages.
SYSTEM_SERVICE_EXCEPTION
DRIVER_IRQL_NOT_LESS_OR_EQUAL
IRQL_NOT_LESS_OR_EQUAL
KMODE_EXCEPTION_NOT_HANDLED


My System SpecsSystem Spec
.
07 May 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, Decibull and welcome to the Forums. I will try to help you. You have a lot of dump files and I checked the last 6. Most of the showed a general hardware error but doesn't list the piece of hardware which is normal.

Code:
se !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa800c012028, bf800000, 124}
Probably caused by : GenuineIntel
Followup: MachineOwner
That is a generic hardware error meaning a component has failed/is failing or a very bad driver causing a piece of hardware to act as though it is failing.


Code:
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff800030e0555, fffff8800d8a4d40, 0}
Probably caused by : hardware ( nt!KiDeferredReadyThread+82e )
Followup: MachineOwner
There was one or two which were more specific


Code:
Use !analyze -v to get detailed debugging information.
BugCheck D1, {fffffa900d69be88, 2, 1, fffff88004008cb2}
*** WARNING: Unable to verify timestamp for e22w7x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e22w7x64.sys
Probably caused by : e22w7x64.sys ( e22w7x64+8cb2 )
Followup: MachineOwner
Which is your Killer e2200 PCI-E Gigabit Ethernet Controller. I suggest updating drivers from your Motherboard's web site for your specific board (MSI Global - The best gaming gears maker in the world). Killer networks has gone out of business, as far as I am aware and drivers are quite hard to find. Also, often times a vendor (MSI) alters drivers to work with their boards, so one from anywhere else won't work right.

The driver you currently have is

Code:
e22w7x64
start             end                 module name
fffff880`04000000 fffff880`04027000   e22w7x64 T (no symbols)           
    Loaded symbol image file: e22w7x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e22w7x64.sys
    Image name: e22w7x64.sys
    Timestamp:        Wed Mar 20 16:35:41 2013 (514A2BAD)
    CheckSum:         00031967
    ImageSize:        00027000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Also listed on 2 dumps was

Code:
fffff800`00b9a6e8  fffff880`04a13401Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x201401
Which is your Graphics card drivers. These are your current Drivers

Code:
 nvlddmkm
start             end                 module name
fffff880`04812000 fffff880`0524a000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Apr 08 15:32:37 2015 (55259065)
    CheckSum:         009F7AE7
    ImageSize:        00A38000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
There were also references to your hard drive having errors. Please use the Samsung Toolbox and make certain your Firmware is up to date and the health of your SSD is OK. If you have any Mechanical drives please run Seatools for DOS

After updating your Network driver please reinstall/Update your Nvidia driver following this guide
NVIDIA Drivers - Avoid Problems

If you are overclocking anything, please set everything to default values. Overclocking while the computer is not stable is useless and will make finding the cause difficult, if not impossible.

Let us know how things are going after you finish with the above.
My System SpecsSystem Spec
09 May 2015   #3
Decibull

Windows 7 Ultimate x64
 
 

Alright, I updated my network drivers (thought they were up to date but I guess not), checked my hard drives and they were all fine, and two days later I got another BSOD while I was away from my computer. This time it listed NETIO.sys for the first time though.
My System SpecsSystem Spec
.

09 May 2015   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

The NETIO is the Windows controller for network I/O operations. But, in my debugger it is not listed, this is what is listed

Code:
 
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc000001d, fffff88002ffdc20, 0, 0}
*** WARNING: Unable to verify timestamp for e22w7x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e22w7x64.sys
Probably caused by : e22w7x64.sys ( e22w7x64+8c36 )
Followup: MachineOwner
The driver you have now is

Code:
 
e22w7x64
start             end                 module name
fffff880`09097000 fffff880`090b9000   e22w7x64 T (no symbols)           
    Loaded symbol image file: e22w7x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e22w7x64.sys
    Image name: e22w7x64.sys
    Timestamp:        Wed Mar 26 10:59:01 2014 (5332F945)
    CheckSum:         00022897
    ImageSize:        00022000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
It is still the Killer e2200 PCI-E Gigabit Ethernet Controller. So, there is a direct connection between the Ethernet controller and NETIO.

Please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
My System SpecsSystem Spec
09 May 2015   #5
Decibull

Windows 7 Ultimate x64
 
 

Alright, it said it found no integrity violations right off the bat.
My System SpecsSystem Spec
09 May 2015   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Ok, as far as your dump files will tell me, the problem seems to be the Killer e2200 PCI-E Gigabit Ethernet Controller. I know of no where reputable to download one from other than MSI for your board. Let me see what I can find out. I can assure you that you are not the only one having this problem. While I look for some more info or someone else that can help, you may want to browse the MSI Forums. I am sure there is more than one thread on this.
My System SpecsSystem Spec
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