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Windows 7: atikmpag.sys BSOD on start-up

09 May 2015   #1
Vorbeck

Windows 7 Professional 64bit
 
 
atikmpag.sys BSOD on start-up

Okay guys I have spent at least 15 hours or more trying many different solutions for this problem. I'm currently posting this using the standard VGA adapter rather than using the GPU. I have used a driver remover multiple times to remove all AMD drivers and install new drivers and old drivers alike. I've used MalwareBytes and Avast to scan my computer for viruses. I've opened my computer and checked the connections. I have removed each RAM stick, with that the computer would not give me a blue screen but would also not start. That's just a few of the things I've tried along with many solutions people have on here or through Google.

I have actually had this problem before a little over a year ago, I couldn't fix it on my own and instead I used Dell Datasafe to restore my computer to it's factory image which seemed to fix it until now. I have tried to use the F8 windows repair to do that again but I can no longer get the repair options to load once I choose that option, it simply sits there on a safe-mode esque screen where I can move my mouse but nothing ever happens. I tried to go to the Datasafe program here in safe mode or when I disable the drivers and run it normally with the Standard VGA controller and it restarts my computer says it is loading the files and comes to that screen that looks like the repair screen but after about 10 seconds the computer simply restarts like nothing happened and I am back at the blue screen.

I would love to have the problem fixed without the factory restore but at this point I would just be happy to have it working again like last year without having to purchase a new GPU.

Thanks in advance for attempting to help.


My System SpecsSystem Spec
.
09 May 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, Vorbeck and welcome to the forums. I will try to help. You have quite a few dump files, but most I tried said they were corrupted and I couldn't open them. There were a couple ZI could open and they said the same thing.

Code:
 
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8012a4d4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880034edd88, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
That is your video driver. A TDR is usually pretty hard to solve. What it means is that your Video Driver failed and could not be recovered within the time frame Windows has allowed. This is your current driver

Code:
 
 atikmpag
start             end                 module name
fffff880`034e2000 fffff880`03582000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Dec 06 14:21:45 2013 (52A231D9)
    CheckSum:         0009FEFF
    ImageSize:        000A0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I think you can see that the driver needs to be updated. I will give you some suggestions that may help you get a good clean install.

I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from Latest AMD Catalyst Video Driver for Windows 7 . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial Drivers - Clean Left over Files after Uninstalling and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver.

Also would you finish filling out all of your system specs. Please include the PSU. CPU Cooler and Hard Drives, as well as all of the other components. Please give the Manufacturer and Model as close as you can. These are the instructions I usually give which may help you accomplish that. Much of your system is filled out, but please complete them.

Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs


Also,
open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
My System SpecsSystem Spec
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 atikmpag.sys BSOD on start-up




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