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Windows 7: BSOD primarily while gaming, CSGO and GTA 5. Error - 0x124

09 May 2015   #1
BeamHD

Windows 7 x64 Home Premium
 
 
BSOD primarily while gaming, CSGO and GTA 5. Error - 0x124

Been having a lot of problems recently when trying to play games. I know nothing is overheating because I monitor temps, Max GPU temp = 66c Max CPU temp = 55c. Last week installed win 7 on new SSHD thinking it may fix itself but hasn't, posted on other forums told me to come here. Most say casue by ntoskrnl.exe so memory may be a problem? It usually takes ~20 mins into a game til it BSOD.


My System SpecsSystem Spec
.
10 May 2015   #2
BeamHD

Windows 7 x64 Home Premium
 
 

are we allowed to *bump*?
My System SpecsSystem Spec
10 May 2015   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Welcome to 7F. You've received two types of dumps, 0x124 and 0x1000007E. The 0x124s usually indicate a hardware error but often give no clue as to what the problem is. Fortunately yours point towards audiodg.exe.
Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8008f15028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b0800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000040151, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  audiodg.exe

CURRENT_IRQL:  f

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
This makes sense when looking at the 0x1000007E which is blaming your Logitech G Series headset. The driver is a couple of years old and could do with updating, check for an updated version here.
Code:
BugCheck 1000007E, {ffffffffc0000005, fffff80002cab202, fffff88003361fe8, fffff88003361840}

*** WARNING: Unable to verify timestamp for ladfGSCamd64.sys
*** ERROR: Module load completed but symbols could not be loaded for ladfGSCamd64.sys
Probably caused by : ladfGSCamd64.sys ( ladfGSCamd64+52cc )

Followup: MachineOwner
---------

4: kd> lmvm ladfGSCamd64
start             end                 module name
fffff880`06b4a000 fffff880`06bac880   ladfGSCamd64 T (no symbols)           
    Loaded symbol image file: ladfGSCamd64.sys
    Image path: ladfGSCamd64.sys
    Image name: ladfGSCamd64.sys
    Timestamp:        Mon Apr 15 19:39:12 2013 (516C4950)
    CheckSum:         0006DEE3
    ImageSize:        00062880
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the driver and test the system, report back with the results.
My System SpecsSystem Spec
.

10 May 2015   #4
BeamHD

Windows 7 x64 Home Premium
 
 

Quote   Quote: Originally Posted by Boozad View Post
Welcome to 7F. You've received two types of dumps, 0x124 and 0x1000007E. The 0x124s usually indicate a hardware error but often give no clue as to what the problem is. Fortunately yours point towards audiodg.exe.
Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8008f15028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b0800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000040151, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  audiodg.exe

CURRENT_IRQL:  f

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
This makes sense when looking at the 0x1000007E which is blaming your Logitech G Series headset. The driver is a couple of years old and could do with updating, check for an updated version here.
Code:
BugCheck 1000007E, {ffffffffc0000005, fffff80002cab202, fffff88003361fe8, fffff88003361840}

*** WARNING: Unable to verify timestamp for ladfGSCamd64.sys
*** ERROR: Module load completed but symbols could not be loaded for ladfGSCamd64.sys
Probably caused by : ladfGSCamd64.sys ( ladfGSCamd64+52cc )

Followup: MachineOwner
---------

4: kd> lmvm ladfGSCamd64
start             end                 module name
fffff880`06b4a000 fffff880`06bac880   ladfGSCamd64 T (no symbols)           
    Loaded symbol image file: ladfGSCamd64.sys
    Image path: ladfGSCamd64.sys
    Image name: ladfGSCamd64.sys
    Timestamp:        Mon Apr 15 19:39:12 2013 (516C4950)
    CheckSum:         0006DEE3
    ImageSize:        00062880
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the driver and test the system, report back with the results.
Well I recently started using those this week, ill try it though!
My System SpecsSystem Spec
10 May 2015   #5
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Keep us posted.
My System SpecsSystem Spec
10 May 2015   #6
BeamHD

Windows 7 x64 Home Premium
 
 


Been the same thing almost everytime this week...


--BSOD from past week---

My System SpecsSystem Spec
10 May 2015   #7
BeamHD

Windows 7 x64 Home Premium
 
 

Updated BIOS to most recent update, seems alright for 1 game of CSGO so far. Keep updated for next BSOD.
My System SpecsSystem Spec
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 BSOD primarily while gaming, CSGO and GTA 5. Error - 0x124




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