Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when opening Steam first 2 times

10 May 2015   #1
applesunrise

Windows 7 Home Premium 64-bit
 
 
BSOD when opening Steam first 2 times

Hi. I'm not sure how it started but it started around a week ago.

Some of my Google Chrome Tabs would have the "Aw snap! Something went wrong while displaying this webpage." I tried to search Google and told me to disable one of the flash players on Chrome but I only have 1. (This still happens sometimes.)

Then when viewing images sometimes there would be a few green dots in a line. (But this has only happened one day and never happened again.)

Also when playing Dota 2 the particles would be broken and colored pink. (Also happened only on two separate days as far as I can remember.)

Now, my laptop has BSOD'd in the last 4 days. Twice when opening Steam and once when opening Alienware Command Center. (All had Google Chrome open at the time, not sure if related.)

Thank you in advance for the replies.

Edit:
May 11: The green dot thingy happened again, along with pink dots. Sadly, I wasn't able to take a screenshot. And my laptop seems to be "noisier" than usual even though I'm just listening to music and reading some manga. Happened again. Took a screenshot: http://i.imgur.com/TOxBJ7p.jpg
This happened while I was reading a manga again: Imgur but if you open the image in another tab it's fine.

May 13: BSOD'd again.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 13321

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80003329AFC
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


My System SpecsSystem Spec
.
13 May 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Memtest should be done overnight.
My System SpecsSystem Spec
13 May 2015   #3
applesunrise

Windows 7 Home Premium 64-bit
 
 

Hi. Thank you for replying.

There were lots of errors right at the start so I cancelled the test. I'm not too computer savvy so it might take some time before I'm able to do the 3rd part of the test. (Taking out RAM and stuff)
My System SpecsSystem Spec
.

13 May 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by applesunrise View Post
Hi. Thank you for replying.

There were lots of errors right at the start so I cancelled the test. I'm not too computer savvy so it might take some time before I'm able to do the 3rd part of the test. (Taking out RAM and stuff)
Dont try it yourself then. Opening a laptop is not as easy as a desktop.

Take the laptop to a computer repair shop? Preferably a Dell service center. Ask them to take the necessary action.
My System SpecsSystem Spec
13 May 2015   #5
applesunrise

Windows 7 Home Premium 64-bit
 
 

I forgot to upload the picture of the error page last night but here it is: http://i.imgur.com/kddMtnu.jpg

Sadly, I am currently in a country that doesn't primarily speak English. But I'll try to find a computer repair shop. Thank you!
My System SpecsSystem Spec
14 May 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by applesunrise View Post
But I'll try to find a computer repair shop. Thank you!
That is the only thing that can solve your issue.
My System SpecsSystem Spec
Reply

 BSOD when opening Steam first 2 times




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
internet Explorer re-opening a windows between 15-20 times
I hate to post to this forum twice in one day, but I will because I'm having an issue with Internet Explorer re-opening a windows 15-20 times after I close a tab that I'm not using and then when I try to close them they just keep re-opening is there any way for me to fix this, this is annoying as...
Browsers & Mail
BSOD opening steam games and alt tabbing during full screen
Unfortunately I forgot to record the error, but next time the BSOD occurs (which is randomly), I'll update this post. So whenever I open a steam game, or alt tab from a full screen game, I either get the errors: "PAGE IN NONFAULT AREA" or "SYSTEM SERVICE EXEMPTION" I recently just bought...
BSOD Help and Support
BSOD system_service_expection 3B while i was opening Steam
Hi all, today i opened steam with no problem but when i was browsing the store it crashed, i reopened again and it would say "windows 32 expection" and some number i dont remember... then i tryed to open it with administator previlege and boom, blue screen system_service_expection if it can...
BSOD Help and Support
Crash with opening a game from steam and get blue screen
Hello guys When I open some games on steam and have try almost everthing I get blue screen and with that I get some code stuff : BCCode: 101 BCP1: 0000000000000021 BCP2: 0000000000000000 BCP3: FFFFF88003165180 BCP4: 0000000000000002
BSOD Help and Support
BSOD starting Grand theft auto IV as non steam game in steam.
I get a bsod when starting GTA 4, i think its something to do with avast however. Please help finding what is causeing the bsod. Zipped Files attached. Computer build is about a month old. Thanks.
BSOD Help and Support
BSOD random times, while opening any application.
My screen keeps distorting and freezing whenever I log on for 2 mins or 2 hours. I keep trying to play SWOTR and my wife plays the Sims. I bought a new power supply recently because it went bad. Now all the sudden this has started. Windows Enterprise 7 x64 Original IU ware enterprise install. ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:03.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App