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Windows 7: BSOD KERNAL_DATA_PAGE_ERROR since today, error 0x0000007A

10 May 2015   #1
TtomtomT

Windows 7 Home Premium x64
 
 
BSOD KERNAL_DATA_PAGE_ERROR since today, error 0x0000007A

Hello sevenforums,

This is the second time I'm here for a BSOD and since you helped me fix the first one I will give you guys another shot at it

My computer isn't the newest anymore and playing GTA V on it is pushing the video ram really hard. Sometimes it will crash but a lot of people have problems with that so that's not where I'm here for. The problem is that from time to time the game and whole computer will freeze and I have to hard reset. Since today it started happening more frequently and adding a BSOD with KERNAL_DATA_PAGE_ERROR. Now it will even crash randomly on the desktop (I was just doing a CHKDSK and it happened but fortunately everything still works).

I have included the ZIP of the DM Log collector.


With kind regards,

Tom


My System SpecsSystem Spec
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11 May 2015   #2
TtomtomT

Windows 7 Home Premium x64
 
 

Got another one today while playing GTA. Log is attached.
My System SpecsSystem Spec
11 May 2015   #3
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello TtomtomT, I will see if I can help you. First you are getting a lot of errors from the Asus AI Suite. I would suggest you uninstall it and then run the AI Suite cleaner asus ai suite removal - Bing

You had 3 dump files and all said the exact same thing

Code:
 
KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40042030, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc0000185, error status (normally i/o status code)
Arg3: 000000011b66dbe0, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88008406000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
 
Debugging Details:
------------------
 
ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.
Please run the short and the long Seatools for DOS tests SeaTools for DOS and Windows - How to Use on your Mechanical hard drives. Make sure your Firmware is up to date on your SSD and that it is functioning properly.
My System SpecsSystem Spec
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12 May 2015   #4
TtomtomT

Windows 7 Home Premium x64
 
 

Thanks for your reply,

The SSD firmware is up tot date. I keep forgetting to do a HDD test at night but will do tonight. AI Suite has crashed a couple of times but I removed it...still starting up at boot...weird. Will look into it later this day.
My System SpecsSystem Spec
12 May 2015   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

AI Suite is very difficult to remove. If you can use the Cleaner I linked to, it will help. When you have time run the Seatools test, but just on the Mechanical drives. It won't work on the SSD.
My System SpecsSystem Spec
12 May 2015   #6
TtomtomT

Windows 7 Home Premium x64
 
 

I've done all basic tests with SeaTools and they all passed on the HDD with GTA 5 installed on it. I also removed AI Suite II. Should I do a CHKDSK?
My System SpecsSystem Spec
12 May 2015   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

it wouldn't hurt to run it. Disk Check but just run it on the mechanical drives. I've been told it is not good for SSDs, although I've run it on all of mine with no problem.
My System SpecsSystem Spec
13 May 2015   #8
TtomtomT

Windows 7 Home Premium x64
 
 

The disk check said that everything is fine. I will see if the bluescreen occurs again and post dumps again. It may have been the AI suite, or isn't that possible?
My System SpecsSystem Spec
13 May 2015   #9
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Sure, that's very possible. Just let me know and we'll see what the dump file says, if you have another. If it doesn't BSOD, let me know about that too.
My System SpecsSystem Spec
14 May 2015   #10
TtomtomT

Windows 7 Home Premium x64
 
 

New one after playing GTA for 15 minutes. It seems that it happens more often when I drive fast (loading new area) or collide into something (crash animation). Log is attached again. I'm thinking about installing the game on my other 2T HDD and see if it also happens there.
My System SpecsSystem Spec
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 BSOD KERNAL_DATA_PAGE_ERROR since today, error 0x0000007A




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