Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD on correct shutdown

11 May 2015   #1
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 
BSOD on correct shutdown

Now I am not that worried about this but more curious.

My secondary laptop has had a couple of BSOD's when shutting down - correctly (the machine shuts down to the static blue screen - doesn't shut off).

Now the message on the screen itself tells me that the ndis.sys is involved yet my dump files analyse it as fwpkclnt.sys which tells me it is a Windows update issue yet the ndis.sys Googles up a driver problem.

Can anyone enlighten me as to what this is all about?? as they seem to be non related to me.


My System SpecsSystem Spec
.
11 May 2015   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Have you got the dump files to upload John? Run the DM Log Collector to grab the files and post them up, I can't see either of those to you listed being the problem as they're Windows kernel mode drivers.
My System SpecsSystem Spec
11 May 2015   #3
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Sorry Gav I thought I had been a long day and at work right now.
My System SpecsSystem Spec
.

11 May 2015   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

John the ATI driver is being flagged, it's really old so would be worth checking the laptop's vendor for an updated version.
Code:
fffff880`0351b808  fffff880`04efadd8Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x1ddd8

1: kd> lmvm atikmdag
start             end                 module name
fffff880`04edd000 fffff880`054f4000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Tue Aug 18 04:05:47 2009 (4A8A1A8B)
    CheckSum:         005CE06B
    ImageSize:        00617000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
There are a few instances of this as well so it may be worth trying to update the drivers listed below. It could be coincidental mind.
Code:
fffff880`0351b098  fffff880`01d56316 NETIO!NetioDereferenceNetBufferList+0x86
fffff880`0351b0a0  fffffa80`08aa8030
fffff880`0351b0a8  fffffa80`06e69080
fffff880`0351b0b0  00000000`00000000
fffff880`0351b0b8  00000000`00000000
fffff880`0351b0c0  00000000`00000000
fffff880`0351b0c8  fffff880`01d85644 NETIO!StreamRequestInjectCallback+0x64
Code:
Broadcom NetXtreme II  Broadcom NetXtreme II  Kernel  2/14/2009
Broadcom NetXtreme Gig Broadcom NetXtreme Gig Kernel  4/26/2009
Broadcom NetXtreme II  Broadcom NetXtreme II  Kernel 1/1/2009
Broadcom
My System SpecsSystem Spec
11 May 2015   #5
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Thanks Gav I'll get onto that in a while
My System SpecsSystem Spec
11 May 2015   #6
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Let us know how it goes John.
My System SpecsSystem Spec
12 May 2015   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate have redone the driver for the ATI from Toshiba's site and now it is just wait and see
My System SpecsSystem Spec
12 May 2015   #8
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Touch wood...
My System SpecsSystem Spec
Reply

 BSOD on correct shutdown




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD as computer shutdown, turns on after shutdown
I have shutdown correctly, but I get BSOD and then it shutdowns, but then it turns on again.
BSOD Help and Support
Home Prem WOL works, Shutdown doesn't. How's Shutdown meant to work?
Hi, My apologies for asking something which has been asked and answered in many variations, but none of which has helped much. I have three Win7 Home Premium x64 PCs called BoyToy (my main PC), Salsa, and Polka, all of which are wired to a D-Link DIR-655 router. I want to wake and shutdown...
Network & Sharing
BSOD after shutdown, error 0x00000d1, shutdown not complete
Hi guys, I have a problem :cry:, from a few days now I have these BSOD, and could not imagine why, can't remember if I installed anything wrong. Maybe you can help i will attach the archive so I hope it will work. I tried to uninstall the video driver, didn't help. error is Bug Check...
BSOD Help and Support
SLOW Boot and Shutdown after forced Shutdown during Windows 7 Upgrade
Hello All, I have a ASUS Laptop with Intel I3 processer and Windows 7 Home Premium. I recently had a forced shutdown during a Windows upgrade session. Ever since then the Boot and Shutdown times have increased to over 15 minutes. I have run the msconfig unticking all but the antivirus...
Performance & Maintenance
BSOD Scannow shows unable to correct corrupt files
BSOD error 2057, often with BAD_POOL_CALLER or dxgmm.sys errors. Checked RAM by removing each stick in turn. Reinstalled video drivers. sfc /scannow shows corrupt files unable to repair despite several runs. Zip file shows CBS log Zip files attached Dell Vostro W7 x86 OEM pre installed on 2 yr...
BSOD Help and Support
bsod need correct symbols
I have got multiple bsod and mini dumps, using windbg but gives incorrect symbols message, I have installed both 64 bit and 32 bit . get same.
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:38.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App