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Windows 7: BSOD error 0xc0000185.

12 May 2015   #1
DzeryCZ

Windows 10 TP
 
 
BSOD error 0xc0000185.

Hello,

My notebook (running on Windows 7) time to time show BSOD.
Most of time when i'm not working on them. It's just turned on and play some music.


DEBUG info:

Code:
1: kd>  !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: c04a6cf0, lock type that was held (value 1,2,3, or PTE address)
Arg2: c0000185, error status (normally i/o status code)
Arg3: 34b448c0, current process (virtual address for lock type 3, or PTE)
Arg4: 94d9ea96, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c0000185

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre

TRAP_FRAME:  9a8558c0 -- (.trap 0xffffffff9a8558c0)
ErrCode = 00000000
eax=94d9ea94 ebx=94d8d0a4 ecx=832806a3 edx=8c61a6a8 esi=8c61a6a8 edi=00000070
eip=83254edc esp=9a855934 ebp=9a85593c iopl=0         nv up ei ng nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010282
nt!CmpDoCompareKeyName+0x17:
83254edc f6400220        test    byte ptr [eax+2],20h       ds:0023:94d9ea96=00
Resetting default scope

LAST_CONTROL_TRANSFER:  from 830ec6cd to 83114b3c

STACK_TEXT:  
9a855724 830ec6cd 0000007a c04a6cf0 c0000185 nt!KeBugCheckEx+0x1e
9a855798 830e494e 8675ed94 9a8557f0 8316c300 nt!MiWaitForInPageComplete+0x2fd
9a85582c 830bf3aa 8316c300 94d9ea96 8675ed00 nt!MiIssueHardFault+0x3b2
9a8558a8 8307d8c8 00000000 94d9ea96 00000000 nt!MmAccessFault+0x29fc
9a8558a8 83254edc 00000000 94d9ea96 00000000 nt!KiTrap0E+0xdc
9a85593c 832404b6 9a8559f0 0079ba90 00000011 nt!CmpDoCompareKeyName+0x17
9a855964 832402e8 8c61a6a8 9a8559f0 9a8559b8 nt!CmpCompareInIndex+0x107
9a855984 832beae5 8c61a6a8 0000000f 9a8559f0 nt!CmpFindSubKeyInLeafWithStatus+0x65
9a8559c0 8326f57d 9a8559f0 9a855a64 9a855c18 nt!CmpFindSubKeyByNameWithStatus+0xb5
9a855b48 8325970b 8c60a5d8 859985d8 87b4a008 nt!CmpParseKey+0x938
9a855bc4 8327f959 00000000 9a855c18 00000040 nt!ObpLookupObjectName+0x4fa
9a855c20 83277094 0116edc8 859985d8 01fb4801 nt!ObOpenObjectByName+0x165
9a855d00 83271de7 0116eeec 00000001 0116edc8 nt!CmOpenKey+0x1f4
9a855d1c 8307a6da 0116eeec 00000001 0116edc8 nt!NtOpenKeyEx+0x18
9a855d1c 773b6194 0116eeec 00000001 0116edc8 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0116ee08 00000000 00000000 00000000 00000000 0x773b6194


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiWaitForInPageComplete+2fd
830ec6cd cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!MiWaitForInPageComplete+2fd

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  5147d3b2

IMAGE_VERSION:  6.1.7600.17273

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  0x7a_c0000185_nt!MiWaitForInPageComplete+2fd

BUCKET_ID:  0x7a_c0000185_nt!MiWaitForInPageComplete+2fd

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x7a_c0000185_nt!miwaitforinpagecomplete+2fd

FAILURE_ID_HASH:  {980931f6-2517-16e9-d7af-6087df0f8429}

Followup: MachineOwner

Any suggestion will be appreciated. Thank you.


My System SpecsSystem Spec
.
12 May 2015   #2
americancritic

Windows 7 Home Premium 64-Bit SP1
 
 

Hello and welcome to the sevens forum.

The BSOD experts needs you to follow these instructions as they need the mini dump files ect.

Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
13 May 2015   #3
DzeryCZ

Windows 10 TP
 
 
mini dump files

Hello,

Here is the required zip file.

Many thanks for your assistance.
My System SpecsSystem Spec
.

13 May 2015   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

First of all can you update to Service Pack 1 via Windows Updates.
Code:
N zev hostitele:                     LUCIE-PC
N zev operačního systému:            Microsoft Windows 7 Ultimate 
Verze operačního systému:            6.1.7600 Není k dispozici Sestavení 7600
Výrobce operačního systému:          Microsoft Corporation
Konfigurace operačního systému:      Samostatn  pracovní stanice
Typ sestavení operačního systému:    Multiprocessor Free
Registrovaný vlastník:               Lucie
Registrovan  společnost:             
ID produktu:                         00426-OEM-8992662-00497
Datum původní instalace:             23.1.2010, 22:22:28
Čas spuštění systému:                13.5.2015, 20:23:13
Výrobce systému:                     LENOVO
Model systému:                       20023               
Typ systému:                         X86-based PC
My System SpecsSystem Spec
Reply

 BSOD error 0xc0000185.




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