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Windows 7: BSOD playing league of legends and watching most videos online

14 May 2015   #21
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Glad you have it working right. Well done Noel, as usual.


My System SpecsSystem Spec
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15 May 2015   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by cjcarroll View Post
I think it may be fixed! I'll mark it as solved because it hasn't happened since I uninstalled and installed the updated version of KB3022345.
Thank you both so much!
Glad it worked for you

Good luck.
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29 May 2015   #23
cjcarroll

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

i thought it had worked for me and it did for around a week. then all the things that happened before started happening again! It is highly frustrating. I would really appreciate more help if I could get it!
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29 May 2015   #24
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Please upload the BSOD Posting Instructions http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html. Upload the files here, this will tell you how. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
My System SpecsSystem Spec
29 May 2015   #25
cjcarroll

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I scanned 3 times and then created the file. some files are still corrupt. here is the download you asked for. I'm glad to see I have the same person working with me! thank you so much for the quick service you provide !
My System SpecsSystem Spec
29 May 2015   #26
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Did you uninstall KB3022345? If not do that and the next time it shows up, right click it and select hide.
My System SpecsSystem Spec
29 May 2015   #27
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Your dump file lists this still

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa801c079028, fe200000, 21136}
Probably caused by : GenuineIntel
Followup: MachineOwner
That is a generic Hardware error and it gives no indication of what it is. I looked and found this

Code:
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa801c079138
Section       @ fffffa801c0792c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
Error         : DCACHEL2_DRD_ERR (Proc 5 Bank 7)
  Status      : 0xfe20000000021136
  Address     : 0x00000004e027bf80
  Misc.       : 0x0000013041000086
That is a L2 cache read error in your CPU. It is really just searching for the bad piece of hardware or bad software. As much as you are going to hate it, we are going to eventually have to run memtest86+. For your 32 GB of Ram, that's about a 40 hour test. I will give you instructions before you do it.

First I would like you to set your BIOS to Optimized defaults. Look at your SATA controller in BIOS and see what it is set to and remember it, (IDE< AHCI or RAID) set optimized defaults, set the sata controller to what it is right now, make sure your Ram is set to manufacturer's specs with timings, frequency and Dram Voltage, set your Boot Order, save and exit.

Keep a very close watch on CPU and GPU temps. Get same good monitoring programs for thay.

Make sure your BIOS has the latest firmware and if you have any of the AI Suite, uninstall all of them.

Try those things and see if you see a difference.
My System SpecsSystem Spec
29 May 2015   #28
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

While you are at it, make sure the firmware is up to date on your SSD and run Seatools on the mechanical hard drives (SeaTools for DOS and Windows - How to Use).
Use Samsung Magician to check the health of your SSD. Run their Benchmark and post a screenshot, if you would. Run Check Disk on the Mechanical Hard drives too. Disk Check. I have heard check disk is not good for SSDs. I run it on all 13 of mine and have never had a problem, but I never advise others to do that.
My System SpecsSystem Spec
29 May 2015   #29
cjcarroll

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

here is the benchmark. and i ran a disk check on the other HDD and it says its fine,which makes sense because it does not have anything on it. but a weird thing about it is the name of the drive isnt an actual name, this happened to my last SSD when it stopped working. It went to a serial number like name instead of a manufactur like 'Samsung SSD 850 EVO 120GB', it says WDC WD10EZEX-60ZF5A0. is that a problem?
My System SpecsSystem Spec
30 May 2015   #30
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I suspect the cause is the same - KB3022345 - so uninstall it, then do a Check for updates, and Hide it. That will prevent it from reinstalling until MS either fix the patch (again) or produce an updated patch.
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 BSOD playing league of legends and watching most videos online




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