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Windows 7: Random BSOD when browsing mostly in playing dota2. 051715-13618-01.dmp

17 May 2015   #1
janchuy13

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Random BSOD when browsing mostly in playing dota2. 051715-13618-01.dmp

Hi,

Good Morning sir/mam my problem is i get random BSOD when browsing and mostly when playing dota2 this past days. I've attached the required files as said when posting thread on BSOD crashes. Hoping you can help me. thanks in advance.


My System SpecsSystem Spec
.
18 May 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, janchuy13 and welcome to the Forums. I will try to help you. Your dump files are providing very little information. This is what they are saying

Code:
 
Use !analyze -v to get detailed debugging information.
BugCheck 101, {31, 0, fffff88002fd5180, 3}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Followup: MachineOwner
I need yu to do a couple of things for me.

Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs


Also, please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

If there is any other information you can provide us about the BSODs, please do. Is there any particular activity, program you use that usually causes them? If you are overclocking, please set everything back to defaults. Your system specs are very important. Please include all components and Manufacturer and Model for each one. Also please include your PSU, hard drives and CPU cooler. I would like to know the CPU and GPU temps at idle and when under load for a while. Please give me the temps during the most strenuous activitied you normally do with your computer.
My System SpecsSystem Spec
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 Random BSOD when browsing mostly in playing dota2. 051715-13618-01.dmp




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