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Windows 7: BSOD (secondhand laptop)

18 May 2015   #1
frantel

W7pro SP1 x64
 
 
BSOD (secondhand laptop)

Hi
I have 3 weeks old "new" laptop Lenovo X220 still in waranty (7/2015).
This night, when I was sleeping, it restarts, with BSOD and I dont know why.
Can somebody help me and analyze problem?
Thank you very much!


My System SpecsSystem Spec
.
18 May 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi frantel.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Report us for any further BSOD after doing it.
____________________________________________
Code:
BugCheck 19, {3, fffff900c1b96530, fffff900c1b96530, 0}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+cbad5 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
18 May 2015   #3
frantel

W7pro SP1 x64
 
 

OK, thank You very much
My System SpecsSystem Spec
.

24 May 2015   #4
frantel

W7pro SP1 x64
 
 

still OK, with all startup items back ... it was anomaly
My System SpecsSystem Spec
Reply

 BSOD (secondhand laptop)




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