Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD while playing games. Multiple Error codes

21 May 2015   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's rather confusing!
The file is definitely present, and appears to be OK - but Windows/SFC is not apparently seeing it. All permissions are as expected, and there are no obvious problems.

I can only think that there's a registry problem.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.



My System SpecsSystem Spec
.
21 May 2015   #12
Kharma

Windows 7 pro x64
 
 

My System SpecsSystem Spec
22 May 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Gotcha!
The problem is a missing entry in the registry...


I've uploaded a file - khaab.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file khaab.reg

right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Run CheckSUR again, and post the new log.
My System SpecsSystem Spec
.

22 May 2015   #14
Kharma

Windows 7 pro x64
 
 

I am getting an error messages that says "Cannot import C:\Windows\khaab.reg: Error accessing the registry.".
My System SpecsSystem Spec
22 May 2015   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - this should help...

Open an Elevated Command Prompt, and run the following command

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS

Then try the registry merge again - it should work now.
My System SpecsSystem Spec
22 May 2015   #16
Kharma

Windows 7 pro x64
 
 

File attached with results from latest SFC /scannow
My System SpecsSystem Spec
23 May 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the new summary...
Code:
2015-05-22 13:01:22, Info                  CSI    00000352 [SR] Repairing 1 components
2015-05-22 13:01:22, Info                  CSI    00000353 [SR] Beginning Verify and Repair transaction
2015-05-22 13:01:22, Info                  CSI    00000354 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json do not match actual file [l:24{12}]"utc.app.json" :
  Found: {l:32 b:FAEZKiflOiLCOqAa0MS5v3+ESiId8lC76TIolP23ss8=} Expected: {l:32 b:6510UErwHGoFg3sRd3gzh3HSbTceuHem3Rnk0NraKS8=}
2015-05-22 13:01:22, Info                  CSI    00000355 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
So we solved one problem, and another has reared its head.


SFCFix Script

Warning: this fix is specific to the above corruptions only, do not run these fixes if you do not have these corrupt files.
  • Download SFCFix.exe (by niemiro) and save this to your Desktop.
  • Download SFCFix.zip from the below link, and save this to your Desktop. Ensure that this file is named SFCFix.zip – do not rename it.
  • download this version: SFCFix(x64version)
  • Save any open documents and close all open windows.
  • On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  • Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  • SFCFix will now process the script.
  • Upon completion, a file should be created on your Desktop: SFCFix.txt.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please – put tags around the log to break up the text.
SFC /SCANNOW
  • Right click on the Start button
  • Click on Command prompt (Admin) => Press Yes on the prompt
  • Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
My System SpecsSystem Spec
23 May 2015   #18
Kharma

Windows 7 pro x64
 
 

Output from FSCFix:

------------------------------------------------------------------------------------------
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-23 09:00:11.018
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\kharma\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\diagtrack.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.asm-windowsdefault.json
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utcresources.dll

The file \\?\C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\diagtrack.dll is in use and must be replaced over a reboot.
Successfully copied file C:\Users\kharma\AppData\Local\niemiro\Archive\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.asm-windowsdefault.json to C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.asm-windowsdefault.json.
Successfully copied file C:\Users\kharma\AppData\Local\niemiro\Archive\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json to C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json.
Successfully copied file C:\Users\kharma\AppData\Local\niemiro\Archive\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utcresources.dll to C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utcresources.dll.

Successfully pended file for replace over reboot: \\?\C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\diagtrack.dll

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.asm-windowsdefault.json
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.asm-windowsdefault.json
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utcresources.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utcresources.dll
PowerCopy:: directive completed successfully.

Reboot:: directive completed successfully.

PostRebootCorruptionDetection::
No hash verification failures detected.
PostRebootCorruptionDetection:: directive completed successfully.

PostRebootRestorePermissions::
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\diagtrack.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\diagtrack.dll
PostRebootRestorePermissions:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2015-05-23 09:02:08.269
----------------------EOF-----------------------

------------------------------------------------------------------------------------------

Output from SFC SCANNOW:

------------------------------------------------------------------------------------------

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>SFC /SCANNOW

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>
My System SpecsSystem Spec
23 May 2015   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Lookin' good!

So - how is the system behaving now?
My System SpecsSystem Spec
23 May 2015   #20
Kharma

Windows 7 pro x64
 
 

Right now it is working pretty well. Haven't had a blue screen since the last fix (which has only been half a day). I will wait a few more days and if nothing new happens I will go ahead and mark this as solved. Otherwise I will update this with any issues.
My System SpecsSystem Spec
Reply

 BSOD while playing games. Multiple Error codes




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD playing games,various error codes
I get frequent BSOD's when playing games, sometimes watching videos on youtube for some reason.I'm thinking it may be hardware related, as i've had BSOD's before and fixed it by changing RAMs.With lots of random stop codes.Any help would be greatly appreciated.Thanks.
BSOD Help and Support
BSoD playing certain games, various error codes (usually 0x03b)
I built my computer almost a year ago, and I've had on and off BSOD problems while playing games. League of Legends and Civilizations IV in particular seem to go on BSOD sprees. I'll play for a week without a problem, then get 4 in one day to the point where trying to play is pointless. Usually I...
BSOD Help and Support
Multiple BSOD codes, playing games in Full Screen error 0x00000050
I keep getting the following BSOD error codes:- On Tue 25/12/2012 00:01:06 GMT your computer crashed crash dump file: C:\Windows\Minidump\122512-22744-01.dmp This was probably caused by the following module: cdd.dll (0xFFFFF9600067DC51) Bugcheck code: 0x50 (0xFFFFF900C32EE7A0, 0x0,...
BSOD Help and Support
BSOD playing games/streaming netflix multiple error codes
Hi all, I built my first computer about six months ago. After first completing it it never really crashed. Now, I get BSOD regularly when playing games (Civ 5, DOTA 2, Shogun 2) or when streaming netflix, just talking on skype. Here's just one of the error codes and dump files. This is a new...
BSOD Help and Support
BSOD When playing Games, Error Codes 101 and 50
Hi so over the past 3 weeks Ive been getting blue screens after about 20 mins of playing games. Occasionally I get a weird crash where the sound starts buzzing and the pc locks up, all usb ports stop working, no wireless or mouse and keyboard, requires a restart to fix. I have: Dusted by pc, re...
BSOD Help and Support
BSOD playing various games, multiple error codes
Greetings, 7 forum. So let me start at the beginning of what's been happening. I bought my Cyberpower gaming PC from Newegg to play games like League of Legends, World of Warcraft, etc., and upon recieving the computer, which came with an integrated video card, I disabled the IVC and installed a...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App