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Windows 7: Dropbox Sync causes BSOD on Windows 7 64bit

18 May 2015   #1
aeroegz

Windows 7 Professional 64bit
 
 
Dropbox Sync causes BSOD on Windows 7 64bit

Running Windows 7 64-bit and my PC Crashes (BSOD) when Dropbox syncs.

See attached .zip file by DM Log Collector.exe


My System SpecsSystem Spec
.
18 May 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, aeroegz and welcome to the forums. I looked at your last 5 dump files and they all said exactly the same thing.

Code:
 
Use !analyze -v to get detailed debugging information.
BugCheck A, {8, 2, 0, fffff8000320333e}
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+10bb8 )
Followup: MachineOwner
That is your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC and this is your current driver

Code:
 
Rt64win7
start             end                 module name
fffff880`03bc4000 fffff880`03bf6000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Thu Feb 26 03:04:13 2009 (49A65B0D)
    CheckSum:         0002EB30
    ImageSize:        00032000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
As you can see, the driver is quite old. Please update it from your motherboard's web site. Also,

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19 May 2015   #3
aeroegz

Windows 7 Professional 64bit
 
 

Great! Problem now solve.

Thank you very much for the prompt assistance.
My System SpecsSystem Spec
.

19 May 2015   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

You are quite welcome.
My System SpecsSystem Spec
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 Dropbox Sync causes BSOD on Windows 7 64bit




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