Dropbox Sync causes BSOD on Windows 7 64bit


  1. Posts : 2
    Windows 7 Professional 64bit
       #1

    Dropbox Sync causes BSOD on Windows 7 64bit


    Running Windows 7 64-bit and my PC Crashes (BSOD) when Dropbox syncs.

    See attached .zip file by DM Log Collector.exe
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #2

    Hello, aeroegz and welcome to the forums. I looked at your last 5 dump files and they all said exactly the same thing.

    Code:
     
    Use !analyze -v to get detailed debugging information.
    BugCheck A, {8, 2, 0, fffff8000320333e}
    *** WARNING: Unable to verify timestamp for Rt64win7.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
    Probably caused by : Rt64win7.sys ( Rt64win7+10bb8 )
    Followup: MachineOwner
    That is your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC and this is your current driver

    Code:
     
    Rt64win7
    start             end                 module name
    fffff880`03bc4000 fffff880`03bf6000   Rt64win7 T (no symbols)           
        Loaded symbol image file: Rt64win7.sys
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Thu Feb 26 03:04:13 2009 (49A65B0D)
        CheckSum:         0002EB30
        ImageSize:        00032000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    As you can see, the driver is quite old. Please update it from your motherboard's web site. Also,

    Please fill out your System Specs

       Information
    Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

    If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs
      My Computer


  3. Posts : 2
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Great! Problem now solve.

    Thank you very much for the prompt assistance.
      My Computer


  4. Posts : 26,869
    Windows 11 Pro
       #4

    You are quite welcome.
      My Computer


 

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