Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD irql_not_less_or_equal

19 May 2015   #1
Grogger

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 
BSOD irql_not_less_or_equal

I have had a bsod once a month for the last four months. Minecraft was being played on a server the first three times but was only brought up (but not being played) on the last time. Browser and Mail probably open, although I am not sure about the details the first time it happened. I usually have mail open but not the browser when playing... unless I look something up.

Took off the cover, dusted and made sure everything is seated ok yesterday. Malwarebytes run, no results. BlueScreenView suggests ntoskrnl in 3 of them (but with 2 different addresses) and HDAudBus in the other.

I have the minidumps zipped up but are they already included in the DM Log Collector file?

I have only a little computer knowledge but am good at following directions. Any help would be greatly appreciated.


My System SpecsSystem Spec
.
19 May 2015   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Welcome to 7F Grogger. I'll see if I can help solve your issue.

Your Intel Graphics driver has been flagged.
Code:
fffff880`05a2f858  fffff880`04cd8045
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x3c045

0: kd> lmvm igdkmd64
start             end                 module name
fffff880`04c9c000 fffff880`051b81c0   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Sat Mar 09 02:10:00 2013 (513A99F8)
    CheckSum:         0052A265
    ImageSize:        0051C1C0
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please visit this page and run the Check now option to see if it can update your system for you.

Report back with the results.
My System SpecsSystem Spec
19 May 2015   #3
Grogger

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 

Thank you, Boozad, for your quick response.

I did as you suggested and it comes back with 15 options in 6 categories. When I look for graphics driver it lists "Original Intel Graphics Driver." Should I download and install that? Don't I already have it, if it is the original. And about the other ones, do I get them as well or leave well enough alone? Thanks.
My System SpecsSystem Spec
.

19 May 2015   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Yes download it, it will update your currently installed version. What others does it offer?
My System SpecsSystem Spec
19 May 2015   #5
Grogger

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 

I got this message: The update did not complete successfully. (259)

Edit: It occurred to me I should do a backup but it can't see the external drive (Seagate Expansion) and gives the error: The parameter is incorrect (0x80070057) However, I can move files/folders manually to the drive and am doing that now. Just can't set up windows backup.
My System SpecsSystem Spec
19 May 2015   #6
Grogger

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 

I've attached the results from the "Check Now" on HP support.

Edit: When I use the HP Support Assistance in Swedish it says everything is up-to-date. Confusing.
My System SpecsSystem Spec
19 May 2015   #7
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Click on the download link below and save the file to your desktop. Set a Restore Point by following System Restore Point - Create then install the downloaded driver.
My System SpecsSystem Spec
20 May 2015   #8
Grogger

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 

Just want to make sure.... the link leads to a driver updater program, not an actual driver, right? I did a quick search on the extra program it wanted to download (and unchecked it) and it seems there are mixed feelings out there about this program. Do I let this program scan and report back with the results?

(Also, does the link disappear after clicking on it? I can't see it in your post anymore.)

I have set a restore point.
My System SpecsSystem Spec
20 May 2015   #9
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Sorry I didn't include the driver download, I'll post it up when I'm back at my PC later. It's just the graphics driver for now, we'll get that updated then see how stable the system is, bear with me and I'll get the driver posted up.
My System SpecsSystem Spec
20 May 2015   #10
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Here's the graphics driver, it's just the driver you need and no other software so tou'll be good to just download it and install it.
download
My System SpecsSystem Spec
Reply

 BSOD irql_not_less_or_equal




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD of IRQL_NOT_LESS_OR_EQUAL and tdx.sys
Hello Experts, I am new to this forum and would like to receive your assistance to resolve my problem. My HP ProBook 4540s running Windows 7 Professional 64bit started crashing and giving BSOD from time to time. The STOP info shows 0xA , i downloaded Windows debugger and decoded the dumped...
BSOD Help and Support
Bsod irql_not_less_or_equal
Hello, I built my system about 18 months ago, and even then I would get a decent (maybe 2-4 a week) amount of BSOD...usually when launching a program/game. Tried a few times with WinDBG but gave up. Lived with it for a while, but very recently decided to upgrade my system. New PSU, new...
BSOD Help and Support
Bsod irql_not_less_or_equal
Hello, BSOD happened once I clicked "Shut Down" in "Start Menu". Happened only once so far. On Wed 9/21/2011 7:00:44 AM GMT your computer crashed Crash dump file: C:\Windows\Minidump\092111-21138-01.dmp This was probably caused by the following module: hal.dll (hal+0x7B7F) Bugcheck...
BSOD Help and Support
IRQL_NOT_LESS_OR_EQUAL BSOD
Yes, I realize there is a thread with the same topic a little ways down the page. Yes, I have read the BSOD posting guide. Yes, I have extensively searched on this forum as well as others. Yesterday I started having the BSOD with the error stated above, this is the first time this has ever...
BSOD Help and Support
Bsod-irql_not_less_or_equal
Hello, I really need some help on this. I can't figure out what is causing the problem of a BSOD. I have attached my latest dump files. I have run a memtest and had my ram replaced recently by the manufacturer and I still get the BSOD's. My OS is Windows 7 Ultimate 64bit. My copy is a full...
BSOD Help and Support
IRQL_NOT_LESS_OR_EQUAL BSoD
I just built this rig and i get that bsod randomly it seems. ive tryed to set the IRQL to equal at 15 and it helped but i still get it from time to time. 0x000000a (0x00000000000007DD, 0x000000000000000B, 0x0000000000000001, 0xFFFFF80002C88C6C) Let me know what you need.
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:54.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App