Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Blue Screen only when playing games

22 May 2015   #1
Signori

Windows 7 Professional 64
 
 
Blue Screen only when playing games

Hi all,

In the last month or 2 i've started getting a blue screen happy occasionally while playing a game called "SMITE". It doesn't happen when im just browsing or listening to music ect. I don't play any other game on my pc so can't comment on if it happens on other games or not. The blue screen says "Beginning dump of physical memory" at the bottom.
I've followed the guide so hopefully what i've attached is the info you need. I have no idea about computers so you'll have to bare with me .

Any help would be great
Thanks


My System SpecsSystem Spec
.
22 May 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, Signori and welcome to the forums. I looked at your dump files and everything looked pretty consistent

Code:
 
Use !analyze -v to get detailed debugging information.
BugCheck 116, {fffffa800a1ba010, fffff88006ab9848, 0, 2}
Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : atikmpag.sys ( atikmpag+b848 )

Code:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800a1ba010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88006ab9848, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000,
Please update your driver and follow these suggestions

What I would like to is have you reinstall the graphics driver, I would just like you to try it a little different. Please just install just the graphics driver and nothing else. Follow these instructions to try to get a good clean install and see if that works any better.

I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from Latest AMD Catalyst Video Driver for Windows 7 . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial Drivers - Clean Left over Files after Uninstalling and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver.
My System SpecsSystem Spec
23 May 2015   #3
Signori

Windows 7 Professional 64
 
 

Thanks for your help essenbe, i've done what you said. I'll report back later on today and see if it has fixed it.
My System SpecsSystem Spec
.

23 May 2015   #4
Signori

Windows 7 Professional 64
 
 

Just had another blue screen
My System SpecsSystem Spec
23 May 2015   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

My System SpecsSystem Spec
23 May 2015   #6
Signori

Windows 7 Professional 64
 
 

Here you go.
My System SpecsSystem Spec
23 May 2015   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

That one is pretty much the same thing as before.

Code:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800a694010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88006a0b970, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data
Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs
My System SpecsSystem Spec
23 May 2015   #8
Signori

Windows 7 Professional 64
 
 

Updated, unsure how to see how big the PSU is?
My System SpecsSystem Spec
25 May 2015   #9
Signori

Windows 7 Professional 64
 
 

This is what screen i get when it happens Gyazo - e05a56466aad9e4f09848446167d9227.jpg
My System SpecsSystem Spec
25 May 2015   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Signori, if you don't mind please upload all files and screenshots here. This will tell you how.
Screenshots and Files - Upload and Post in Seven Forums

That is the same error you have been getting. Please make sure you have a GPU temp monitoring program and watch your temps closely. If you temps get too high, stop the test. Please run Furmark (Video Card - Stress Test with Furmark). It is a video card stress test. It will cause your GPU temps to rise quickly and very high. Let it run until the temps level out and quit rising any more. Also, please post a screenshot here of the test just before you stop it. Again, if your temps get too high, stop the test.

Also, please upload the BSOD Posting instructions again.
My System SpecsSystem Spec
Reply

 Blue Screen only when playing games




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
When playing some games got blue screen
When im playing some games i get blue screen , sometimes my graphic go crazy but after some time it get normal again ... can anyone tell me what can be wrong there ... Here is some of my crash blue screen. Is it possible to be overheat or low power on graphic ?
BSOD Help and Support
Blue Screen when I'm playing games
Hi all :) I have ASUS N55SF with nvidia GF GT555M and when I'm playing games, my laptop crush and I get this: http://postimg.org/image/ido41x25v/ After reset and login get this: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1029 ...
BSOD Help and Support
Blue screen playing games
I'm experiencing the "Blue screen of death", it recently just occurred and it hasn't happened before when I was gaming. The exact date as where it started to do that is in the morning of the 2nd of October 2012. What happens when I experience the blue screen is that I try to get into a game, it...
BSOD Help and Support
Blue Screen when playing games.
I am running Windows 7 Ultimate 64 Bit. I keep getting a blue screen of death randomly all the time when I play games and rarely (like once or twice ever) get them randomly when I'm just surfing the web. Can anyone help with with this problem/problems? I uploaded Text file of the dumps. All help is...
BSOD Help and Support
blue screen while playing games
Hey everyone, I have been experiencing a blue screen... well, a restart with a message that tells me it was a blue screen... Basically, im playing world of warcraft, and my monitor goes dark, says theres no signal, even though all the tower lights are on, and it restarts. Then I get a message...
BSOD Help and Support
Blue screen when playing games
Hi My computer have worked very well untill latley. Now i get bluescreens very fast when playing games. Ive tried updating drivers and i try enable / disable my crossfire. I have read my minidump but i dont understand much of this, it didnt give me as a noob enough clues anyway hehe. ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:55.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App