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Windows 7: BSOD Caused by ntoskrnl.exe

22 May 2015   #1
Logo

Windows7 -64Bit
 
 
BSOD Caused by ntoskrnl.exe

Hello There
Since a while my computer gets Blue Screens this tends to happen only once a day, around 10 minutes after i turn the computer on usually when i play battlefield 3 or View news in Firefox ( Graphic related i think ) so this error happens only once and after i restart, it doesn't happens again

I have tested memory yesterday with a Linux men test but there are no errors
BIOS is set to standard and updated as well
Graphic Drivers are Updated

I have no other ideas what it could be

Here are the dump log files, if something else needs to be provided please let me know

LOGO-PC-22_05_2015_193505,70.zip
Dmp01.jpg

thanks in advance for any suggestions and your time


My System SpecsSystem Spec
.
22 May 2015   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Hello Logo, welcome to 7F. There's only one dump in your log but it shows a couple of issues. The first one is ESET.
Code:
fffff880`084513e8  fffff880`03706a3eUnable to load image eamonm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for eamonm.sys
*** ERROR: Module load completed but symbols could not be loaded for eamonm.sys
 eamonm+0x1ca3e
Code:
fffff880`0844fff8  fffff880`052175d0Unable to load image epfwwfpr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for epfwwfpr.sys
*** ERROR: Module load completed but symbols could not be loaded for epfwwfpr.sys
 epfwwfpr+0x175d0
My recommendation here would be to uninstall ESET using the tool linked below.
download
Then install MS Security Essentials and MalwareBytes.

Note   Note
Make sure you uncheck the 'Enable Free Trial' box when installing MalwareBytes.



Your Realtek Ethernet driver is also causing issues. It' very old and needs updating, check here for an updated version.
Code:
fffff880`08450988  fffff880`047392fb
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0xc2fb

5: kd> lmvm Rt64win7
start             end                 module name
fffff880`0472d000 fffff880`04784000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Thu Mar 04 13:42:52 2010 (4B8FB8DC)
    CheckSum:         000611C5
    ImageSize:        00057000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
22 May 2015   #3
Logo

Windows7 -64Bit
 
 

Did all the steps that you have listened, see in about 20 hours if its crash again. ill let you know if it helped Boozad. Thanks!
My System SpecsSystem Spec
.

23 May 2015   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

You're welcome, keep us posted.
My System SpecsSystem Spec
24 May 2015   #5
Logo

Windows7 -64Bit
 
 

So yesterday it happened once, after the crash the computer failed to boot up several times
then i saw a message that BIOS boot failed to start due to CMOS error, i remember a while ago i had the same issue so i pressed a button to clear CMOS (not sure what it does)

but yesterday i checked up for new BIOS drivers, found none but i refleshed the same version (ver 1.60) and the error did not occur yet, Could BIOS have anything related with this error ? i remember this started happening after i installed Bluestacks android emulator for pc, maybe it ruined my BIOS somehow ?

I have googled Bluestacks, and it looks like many users have similar issues after installing it
My System SpecsSystem Spec
24 May 2015   #6
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Bluestacks has been proven to cause BSODs in the past, uninstall it and see how things go.
My System SpecsSystem Spec
15 Jul 2015   #7
Logo

Windows7 -64Bit
 
 

Sorry for bumping old thread but just wanted to say that following all of those steps fixed the error
had no bluescreen since my last post so thank you a lot!
My System SpecsSystem Spec
15 Jul 2015   #8
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

You're more than welcome mate, thanks fo getting back to let us know. Glad to hear all is good.
My System SpecsSystem Spec
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 BSOD Caused by ntoskrnl.exe




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