BSOD and freezing while playing CS:GO and surfing the web.

Sunkipz · 23 May 2015

Been getting alot of BSOD&freezing frequently everyday

Sunkipz · 24 May 2015

new BSOD code.

NoelDP · 24 May 2015

You have \ counterfeit install of Windows - and you're asking what may be wrong?

Code:

Product ID:                00371-OEM-8992671-00004
Original Install Date:     1/21/2011, 6:46:49 PM
System Boot Time:          5/23/2015, 1:07:26 AM
System Manufacturer:       System manufacturer
System Model:              System Product Name
System Type:               x64-based PC

An ACER OEM_SLP Key on a retail motherboard.

You need to reformat and reinstall using genuine media and Key, rather tham messing up the system at the start with a hacker's Activation Exploit (AKA rootkit)

Sunkipz · 24 May 2015

I've bought this computer off of craiglist, i never knew it was a counterfeit windows 7 key. How can you tell?

NoelDP · 24 May 2015

Post an MGADiag report, and I'll give you detailed breakdown...

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x
- in your own thread, please

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Sunkipz · 24 May 2015

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7D231663-16D1-4A5F-B10F-F5466850EC15}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\MapleSyrup\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7D231663-16D1-4A5F-B10F-F5466850EC15}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-3549252257-1946098489-3426819936</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2103 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100630000000.000000+000</Date></BIOS><HWID>78D00600018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65740</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700004-02-1033-7601.0000-1812014
Installation ID: 011463297080285713518691186083867262625001334411592395
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 7TP9F
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 5/24/2015 4:39:37 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:30:2015 07:35
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAAABAABAAEAAAABAAAAAgABAAEAln16bVTyEDPiaziYjjhGpM7uVARmCEDp

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 063010 APIC1927
FACP 063010 FACP1927
SRAT AMD FAM_F_10
HPET 063010 OEMHPET
MCFG 063010 OEMMCFG
OEMB 063010 OEMB1927
SSDT A M I POWERNOW
SLIC ACRSYS ACRPRDCT

NoelDP · 24 May 2015

This appears to be a 5-year-old machine? there's probably not much chance of recouping your money unless you only acquired it recently

Analysis confirmed

ACER OEM_SLP Key (Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F)
ACER SLIC Table in the BIOS (SLIC ACRSYS ACRPRDCT)
Retail motherboard... (><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2103 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100630000000.000000+000</Date>)

Sorry to be the bearer of what is obviously unexpected bad news!

Sunkipz · 24 May 2015

Apparently this is a 7 year old computer, should i even buy a new cd key or build my first computer? Always wanted to build one.

NoelDP · 24 May 2015

This is a NoelDP wallet warning! Building your own computer is dangerous to your wallet, and addictive!

It's also great fun!

The problem comes because it's no longer cheaper to build your own high-spec machine that to buy one. Once you factor in the price of the Windows license, it can cost a lot more than buying off the shelf.

The advantage is that you know the quality of every component in the system (assuming you research stuff) and can replace stuf a piece at a time if you need to (to a point - I'd tend to replace motherboard/RAM/CPU together) - and you can get some gorgeous-looking pieces of furniture to put them all into (or simply put them in a cage - if you get the cooling right!)

If the budget is tight (like mine), then I'd buy off the shelf.
Laptops pretty much have to come from manufacturers - but many will customise for a price.