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Windows 7: New PC Build BSOD Error WHEA_UNCORRECTABLE_ERROR

26 May 2015   #21
Lucid92

Windows 8.1 Pro 64bit
 
 

I haven't had a BSOD. My computer just freezes, makes a buzzing noise and reboots, just like it would when I have had BSOD on my laptop in the past but without the blue screen.

And yes I have a minidump folder. It contains the three dumps that occurred on Saturday.


My System SpecsSystem Spec
.
26 May 2015   #22
Pauly

Win7 Ultimate X64
 
 

Just had a look at your dumps and the WHEA error is listed as - BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
This could be a problem at IRQ level between hardware components, personally I would suggest starting with RAM test then try stress tests on your cpu & gfx to see if you can reproduce the freezes

Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe0008ac294b8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
 
BUGCHECK_STR:  0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
CURRENT_IRQL:  0
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
STACK_TEXT:  
ffffd000`4ebb7500 fffff803`f1e10ee8 : ffffd000`52b27180 ffffe000`8ac29490 ffffe000`885fa800 fffff803`f1abb7f9 : nt!WheapCreateLiveTriageDump+0x81
ffffd000`4ebb7a30 fffff803`f1c510f8 : ffffe000`8ac29490 fffff803`f1d727a0 ffffe000`885fa880 fffff803`f1d3c300 : nt!WheapCreateTriageDumpFromPreviousSession+0x44
ffffd000`4ebb7a60 fffff803`f1c51f15 : fffff803`f1d72740 fffff803`f1d727a0 ffffe000`885fa880 00000000`00000000 : nt!WheapProcessWorkQueueItem+0x48
ffffd000`4ebb7aa0 fffff803`f1b2638c : fffff801`b978c89c fffff803`f1c51ef0 ffffe000`885fa880 ffffe000`8ac597f0 : nt!WheapWorkQueueWorkerRoutine+0x25
ffffd000`4ebb7ad0 fffff803`f1b8bc70 : 90ffff3c`8125ff48 ffffe000`885fa880 00000000`00000080 ffffe000`885fa880 : nt!ExpWorkerThread+0x28c
ffffd000`4ebb7b80 fffff803`f1be0fc6 : ffffd000`52ba2180 ffffe000`885fa880 ffffe000`88595040 90ffff3c`4125ff48 : nt!PspSystemThreadStartup+0x58
ffffd000`4ebb7be0 00000000`00000000 : ffffd000`4ebb8000 ffffd000`4ebb1000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
 
STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: AuthenticAMD
IMAGE_NAME:  AuthenticAMD
DEBUG_FLR_IMAGE_TIMESTAMP:  0
IMAGE_VERSION:  
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:0x124_authenticamd_processor_bus_prv
FAILURE_ID_HASH:  {6fd7875b-9a1b-9e09-d6d6-816026a875c8}
Followup: MachineOwner
---------
3: kd> !errrec [ffffe0008ac294b8]
===============================================================================
Common Platform Error Record @ ffffe0008ac294b8
-------------------------------------------------------------------------------
Record Id     : 01d0956e960f4abd
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 5/23/2015 15:39:04 (UTC)
Flags         : 0x00000002 PreviousError
===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffe0008ac29538
Section       @ ffffe0008ac29610
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal
Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 3
CPU Version   : 0x0000000000600f20
Processor ID  : 0x0000000000000000
===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffe0008ac29580
Section       @ ffffe0008ac296d0
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal
Local APIC Id : 0x0000000000000000
CPU Id        : 20 0f 60 00 00 08 06 00 - 0b 32 98 3e ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0  @ ffffe0008ac296d0
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffe0008ac295c8
Section       @ ffffe0008ac29750
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
  Status      : 0xfe00000000070f0f
  Address     : 0x00000000fe99e084
  Misc.       : 0xc00a0fff01000000
My System SpecsSystem Spec
26 May 2015   #23
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Can you post up new logs so we can take a look at what's happening in Event Viewer please.

Are you overclocking any components at all, RAM included? What are using the PC for when it crashes?
My System SpecsSystem Spec
.

26 May 2015   #24
Lucid92

Windows 8.1 Pro 64bit
 
 

Iv'e already done all of that. Prime95, FurMark and Memtest86
My System SpecsSystem Spec
26 May 2015   #25
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by Lucid92 View Post
Memtest86
MemTest86 or MemTest86+? Big difference.
My System SpecsSystem Spec
26 May 2015   #26
Lucid92

Windows 8.1 Pro 64bit
 
 

Not over clocking at all.

Sometimes I'm gaming when it crashes, sometimes I'm just using chrome, it seems to be random.

Is this what you need?
My System SpecsSystem Spec
26 May 2015   #27
Lucid92

Windows 8.1 Pro 64bit
 
 

By MemTest86+ do you mean the pro version, because I just ran the free one.
My System SpecsSystem Spec
26 May 2015   #28
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by Lucid92 View Post
By MemTest86+ do you mean the pro version, because I just ran the free one.
No the free version is fine, just as long as it was MemTest86+ and not just MemTest86.
My System SpecsSystem Spec
26 May 2015   #29
Lucid92

Windows 8.1 Pro 64bit
 
 

No I think I just ran MemTest86, not MemTest86+.
My System SpecsSystem Spec
26 May 2015   #30
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Do you use Internet Explorer at all? There are multiple instances of this in your Event Log:
Code:
The AODDriver4.2.0 service failed to start due to the following error: 
The system cannot find the path specified.
If so open IE > Press Alt > Tools > Internet Options > Advanced. Scroll down the list and uncheck Use TLS 1.0.

Also do you have Shadow Storage enabled? It's causing a problem.
Code:
Event[3808]:
  Log Name: System
  Source: volsnap
  Date: 2015-05-26T17:49:22.782
  Event ID: 24
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PC
  Description: 
There was insufficient disk space on volume C: to grow the shadow copy storage for shadow copies of C:.  As a result of this failure all shadow copies of volume C: are at risk of being deleted.

Event[3809]:
  Log Name: System
  Source: volsnap
  Date: 2015-05-26T17:50:10.773
  Event ID: 35
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PC
  Description: 
The shadow copies of volume C: were aborted because the shadow copy storage failed to grow.
I'm still looking into this issue:
Code:
Event[3769]:
  Log Name: System
  Source: User32
  Date: 2015-05-26T17:37:20.463
  Event ID: 1074
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: S-1-5-21-1224775605-1651485436-1486905384-1001
  User Name: PC\Alex
  Computer: PC
  Description: 
The process C:\Windows\system32\winlogon.exe (PC) has initiated the restart of computer PC on behalf of user PC\Alex for the following reason: No title for this reason could be found
 Reason Code: 0x500ff
 Shut-down Type: restart
 Comment:
My System SpecsSystem Spec
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 New PC Build BSOD Error WHEA_UNCORRECTABLE_ERROR




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