Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when computer is idle

24 May 2015   #1
swapnilt

Windows 7 - 64 bit
 
 
BSOD when computer is idle

Hello,

Problem arises sometimes only. When I go away from my desktop for more than half hour. My monitor & CPU goes to sleep mode. Whenever I come back, press some keys on keyboard or use my mouse to awake them, CPU gets awake but I couldn't see anything on my monitor & after several seconds, CPU gets restarted. When I log into my account again I get this message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052415-21808-01.dmp
C:\Users\Swapnil\AppData\Local\Temp\WER-48266-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
------
I am assuming that blue screen must be coming up but my monitor is not showing it.
I am attaching dump file which is in problem.rar & generated zip file through tool you did mention. I couldn't locate xml file.
Please help me regarding this issue. Thanks in advance


My System SpecsSystem Spec
.
24 May 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This install appears to be based on an MSDN-type Product Key?
The Installed Office is also a subscription-only version.

You have a counterfeit version of Adobe CS5 installed.

I have to wonder whether the windows and Office versions are also counterfeit?
My System SpecsSystem Spec
24 May 2015   #3
swapnilt

Windows 7 - 64 bit
 
 

Hello,
I got MS Windows & Office both from Microsoft Dreamspark.

I don't think so that is the issue. So mind if you can tell what exactly problem is? I sense some driver problem or maybe if I stop sleeping mode of CPU would solve my problem.
My System SpecsSystem Spec
.

25 May 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

that explains the license types then; No problem!
This error in the event logs caught my eye...
Code:
The UPnP Device Host service failed to start due to the following error: 
The service did not start due to a logon failure.
Please open an Elevated COmmand Prompt, and run the following commands....

SC QC upnphost
SC QUERYEX upnphost
SC SDSHOW upnphost
SC QPRIVS upnphost
SC QSIDTYPE upnphost

post the results

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
Reply

 BSOD when computer is idle




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD while computer is idle
Hello I'm writing to see if you can provide troubleshooting assistance with daily BSOD events I'm getting on my computer. They've been happening over the past week-2 weeks, primarily when the computer has been idle (i.e. at night, when I have been at work). I primarily use this machine for...
BSOD Help and Support
BSOD While Computer was idle
Okay this is the second time that this happened. I was watching TV with my laptop running on the side. I had a few programs opened like Chrome and Notepad. Anyways I don't actually see the Blue Screen of Death, maybe because my monitor was asleep. So my computer just randomly restarts and once I...
BSOD Help and Support
bsod while computer idle
Oddly enough; this is the first time Ive ever had a issue with this system where i got a bsod. I had my system sitting idle overnight like i usually do; I turned my monitor on only to discover there was a blue screen of death. However; when i went to look for the dump file to upload it;(and i know...
BSOD Help and Support
BSOD when my computer goes idle
Hello everyone! I noticed that after my computer goes idle, a BSOD would occur. I recently reinstalled Windows 7 Home Premium 64bit on my Dell XPS 420 to try and resolve the issue, but nothing seems to work. I have attached the SF diagnostic report, except that it doesn't seem to find any...
BSOD Help and Support
BSOD - Crashes while computer idle/not idle (Unpredictable)
Windows 7 Enterprise 64bit Clean installation to windows 7 from Windows XP professional Hardware 18 months old OS installed 2 weeks ago I am currently facing the lovely BSOD error. The computer was recently upgraded from windows XP to Windows 7 enterprise 64bit , this was a fresh...
BSOD Help and Support
BSOD Computer was idle
It BSOD's about once a week! No clue why!
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:31.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App