BSOD zip file as requested


  1. Posts : 161
    windows 7 Home Premium
       #1

    BSOD zip file as requested


    In a thread about drivers it was suggested I follow instructions on posting here and upload a resulting zip file. I followed the instructions to the best of my knowledge and here is the file.

    If I remember correctly, at the time of the last two crashes I had the following programs running: Thunderbird, 2 tabs of Chrome, Windows Explorer, and my virus program (AVG Pro) in the background.

    I don't really understand this stuff - I know that didn't lose any information in either crash. Any how, here's the file.

    Thanks in advance for all assistance.
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    Not the BSODs I was expecting unfortunately, you're receiving 0x124s which indicate a hardware failure. Just like most 0x124s they're giving no information as to what the problem actually is. We normally recommend a series of stress and diagnostic tests here but I'm not too keen on stressing your CPU or GPU as heat in a laptop could be lethal.
    Code:
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80076421d8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000010015, Low order 32-bits of the MCi_STATUS value.
    We'll start of with the least invasive tests, follow the two outlined below and report back with the results.

    Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+

       Note


    Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

    Run chkdsk. Disk Check
      My Computer


 

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