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Windows 7: Random BSOD while playing games and idling, monitor display shuts off.

25 May 2015   #1
Kramos

Windows 7 Home Premium x64
 
 
Random BSOD while playing games and idling, monitor display shuts off.

Here lately on my PC I've been getting random BSOD and the monitor display with turn off and back on randomly a few times with one of them showing no signal then it will revert to being back on, all of my temps on my PC are pretty cool when this happens and I cannot figure out what is going on, any tips?

-Attached a report to this thread as well containing a system scan.

-Edit: Another BSOD a few minuted after posting this, here is the report from it.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: 0000000000000000
BCP3: FFFFF88002825008
BCP4: FFFFF88002824860
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\052515-27549-01.dmp
C:\Users\Braxton\AppData\Local\Temp\WER-131508-0.sysdata.xml

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-Edit: Booted up a game just now and while in the middle of playing the game and audio randomly freezes multiple times and on the task manager my CPU usage would spike to 100% 2 times then anywhere from 70-90% about 5 times then it would settle back down to normal levels around 10%.


My System SpecsSystem Spec
.
30 May 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Update the display driver to 352.86 WHQL and see how it goes.

NVIDIA DRIVERS GeForce Game Ready Driver WHQL
_______________________________________________________
Code:
BugCheck 116, {fffffa800d070010, fffff88006059a08, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+7aca08 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800d070010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88006059a08, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+7aca08
fffff880`06059a08 48ff258126edff  jmp     qword ptr [nvlddmkm+0x67f090 (fffff880`05f2c090)]

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
fffff880`06806a48 fffff880`06342134 : 00000000`00000116 fffffa80`0d070010 fffff880`06059a08 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`06806a50 fffff880`06315867 : fffff880`06059a08 fffffa80`10c42000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`06806a90 fffff880`06341f43 : 00000000`ffffd846 ffffffff`fffe7960 fffffa80`0d070010 fffff880`05837f3c : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`06806b40 fffff880`0583803d : fffffa80`0cfae0d0 00000000`00000080 00000000`00000000 fffffa80`10c25410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`06806bc0 fffff800`0331a456 : 00000000`fffffc32 fffffa80`1091ca00 fffffa80`0c749040 fffffa80`1091ca00 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`06806c00 fffff800`030722c6 : fffff800`031ffe80 fffffa80`1091ca00 fffff800`0320dcc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`06806c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+7aca08
fffff880`06059a08 48ff258126edff  jmp     qword ptr [nvlddmkm+0x67f090 (fffff880`05f2c090)]

SYMBOL_NAME:  nvlddmkm+7aca08

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  55259065

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x116_image_nvlddmkm.sys

FAILURE_ID_HASH:  {1f9e0448-3238-5868-3678-c8e526bb1edc}

Followup: MachineOwner
---------

3: kd> lmvm nvlddmkm
start             end                 module name
fffff880`058ad000 fffff880`062e5000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Thu Apr 09 02:02:37 2015 (55259065)
    CheckSum:         009F7AE7
    ImageSize:        00A38000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
06 Jun 2015   #3
Kramos

Windows 7 Home Premium x64
 
 

Sorry for the late reply been a little busy. I updated to version 352.86 WHQL and I was still getting the same errors. I turned down the graphic settings in the games I play and now it does not do it anymore. I'm guessing the card is going bad or dying?
My System SpecsSystem Spec
.

06 Jun 2015   #4
jeevis

windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Kramos View Post
Sorry for the late reply been a little busy. I updated to version 352.86 WHQL and I was still getting the same errors. I turned down the graphic settings in the games I play and now it does not do it anymore. I'm guessing the card is going bad or dying?
It's possible that the computer is overheating while the graphics are at a high settings. If you have a program that checks the temperatures, then i would suggest checking it at high loads. I am not sure what programs they suggest around these boards for checking temperature though. If it is getting hot, then maybe clean out the dust in your case. If not, it could be that the GPU is having problems.
My System SpecsSystem Spec
06 Jun 2015   #5
Kramos

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by jeevis View Post
Quote   Quote: Originally Posted by Kramos View Post
Sorry for the late reply been a little busy. I updated to version 352.86 WHQL and I was still getting the same errors. I turned down the graphic settings in the games I play and now it does not do it anymore. I'm guessing the card is going bad or dying?
It's possible that the computer is overheating while the graphics are at a high settings. If you have a program that checks the temperatures, then i would suggest checking it at high loads. I am not sure what programs they suggest around these boards for checking temperature though. If it is getting hot, then maybe clean out the dust in your case. If not, it could be that the GPU is having problems.
Checked the GPU temps and it's getting 60c+ when running a game and i've cleaned out my PC and removed the GPU and cleaned it out thoroughly. Everything in my case is running cool between 30c-36c while the GPU gets hot.
My System SpecsSystem Spec
06 Jun 2015   #6
jeevis

windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Kramos View Post
Checked the GPU temps and it's getting 60c+ when running a game and i've cleaned out my PC and removed the GPU and cleaned it out thoroughly. Everything in my case is running cool between 30c-36c while the GPU gets hot.
60+ should be fine, as long as it doesnt hit high 80s/low 90s.
My System SpecsSystem Spec
06 Jun 2015   #7
Kramos

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by jeevis View Post
Quote   Quote: Originally Posted by Kramos View Post
Checked the GPU temps and it's getting 60c+ when running a game and i've cleaned out my PC and removed the GPU and cleaned it out thoroughly. Everything in my case is running cool between 30c-36c while the GPU gets hot.
60+ should be fine, as long as it doesnt hit high 80s/low 90s.
If that's the case then I'm just gonna settle with getting a new card, thing is really old in the first place.
My System SpecsSystem Spec
06 Jun 2015   #8
jeevis

windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Kramos View Post
Quote   Quote: Originally Posted by jeevis View Post
Quote   Quote: Originally Posted by Kramos View Post
Checked the GPU temps and it's getting 60c+ when running a game and i've cleaned out my PC and removed the GPU and cleaned it out thoroughly. Everything in my case is running cool between 30c-36c while the GPU gets hot.
60+ should be fine, as long as it doesnt hit high 80s/low 90s.
If that's the case then I'm just gonna settle with getting a new card, thing is really old in the first place.
Maybe test with a friend's card first, because that still might not be a problem.

I'm no expert. I just work at a computer store :P
My System SpecsSystem Spec
06 Jun 2015   #9
Kramos

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by jeevis View Post
Quote   Quote: Originally Posted by Kramos View Post
Quote   Quote: Originally Posted by jeevis View Post

60+ should be fine, as long as it doesnt hit high 80s/low 90s.
If that's the case then I'm just gonna settle with getting a new card, thing is really old in the first place.
Maybe test with a friend's card first, because that still might not be a problem.

I'm no expert. I just work at a computer store :P
Would if I could, just moved and don't know anyone here yet to try it with another card lol. I appreciate the help.
My System SpecsSystem Spec
06 Jun 2015   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Kramos View Post
Sorry for the late reply been a little busy. I updated to version 352.86 WHQL and I was still getting the same errors. I turned down the graphic settings in the games I play and now it does not do it anymore. I'm guessing the card is going bad or dying?
You posted about your GPU temps, but an elaboration is needed. Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.
My System SpecsSystem Spec
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 Random BSOD while playing games and idling, monitor display shuts off.




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