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Windows 7: BSOD on a nearly new computer

06 Jun 2015   #71
nickbuchanan

windows7 home premium 64bit
 
 

Not sure what that means?
i followed all the insructions in the tut, all drivers are ticked except the microsoft ones.


My System SpecsSystem Spec
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06 Jun 2015   #72
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

That's OK, I just wondered if it was enabled. It obviously isn't if you don't know about it. Carry on as per mate and I'll ask the BSOD Team to drop by and take a look to see if I'm missing anything. I'm 99% certain this is a driver causing the issue but a fresh set of eyes may see something different.
My System SpecsSystem Spec
06 Jun 2015   #73
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

hello, Nick. Boozad has pretty much covered all the bases. What brand SSD do you have. Could you check and make sure your Firmware is up to date and if you have a tool box, see if you can determine it's health. If you have benchmarked it before, try to run the same tests again and see if there is a drastic difference. Ther will be some minor differences, it is drastic ones we are concerned with.

If you would, could you run these online scanners

Scan with Kaspersky TDSSKiller:
Anti-rootkit utility TDSSKiller
Anti-rootkit utility TDSSKiller
ESET online scanner:
Free Virus Scan | Online Virus Scanner from ESET
Free Online Virus Scanner | ESET

If you have any Gigabytes Utilities installed, uninstall every one of them. They are known causes of BSODs.
My System SpecsSystem Spec
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06 Jun 2015   #74
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Thanks for dropping Steve, much appreciated as usual mucca.
My System SpecsSystem Spec
06 Jun 2015   #75
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I don't know how much help I can be. You covered the bases pretty well.
My System SpecsSystem Spec
06 Jun 2015   #76
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

It's a baffling one Steve, if it wasn't for the MemTest86+ results I'd be calling a RAM problem nailed on. Everything seems to be pointing towards a driver but I'm buggered if it will show its head.
My System SpecsSystem Spec
07 Jun 2015   #77
nickbuchanan

windows7 home premium 64bit
 
 

Thanks for your input into this matter essenbe, i will do as you advise above, will take me a day or so though.
In all seriousness though, if I where to reinstall windows do you think that would cure my problem?
i have attached the latest crash, it is deffinatley getting worse.
My System SpecsSystem Spec
07 Jun 2015   #78
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Nick at the moment I'm of the mind that a clean install of Windows would more than likely solve the issue. I'm as sure as I can be that it's definitely not hardware related but finding out the offending software/driver is proving really difficult. If you do decide to go down that route let us know and we'll help you all you need.

I can't check the latest dump just yet as I'm on my phone but I'll take a look later.
My System SpecsSystem Spec
07 Jun 2015   #79
nickbuchanan

windows7 home premium 64bit
 
 

Thanks Boozad, I think that is the way forward.
The system is only 3 /4 months so the hardware is still under warranty.

I am going to reinstall windows I have the install disc.
can you please direct me to a tutorial?
I have a ssd and hdd, do I have to reformat them?
I have the motherboard disk,do I need this?
there is a graphics card in, do I remove the card and reinstall later? I have install disc

So many questions, sorry but I am trying to do it right first time!

I have scanned system as assenbe advised. kasperscan did not find anything.
eset, which we removed it's antivirus also came back with no threats

SO REINSTALL IS THE WAY TO GO!!
My System SpecsSystem Spec
07 Jun 2015   #80
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Nick, I looked at your dump file and found this

Code:
Use !analyze -v to get detailed debugging information.
BugCheck D1, {0, 2, 0, fffff88001a89a0a}
Probably caused by : tcpip.sys ( tcpip!TtFireTimerEx+e3 )
Followup: MachineOwner
In further looking, I also found these errors blamed

Code:
fffff880`035a69b8  fffff880`08236318Unable to load image mbam.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mbam.sys
*** ERROR: Module load completed but symbols could not be loaded for mbam.sys
 mbam+0x5318
That is Malwarebytes

Code:
fffff880`035a6098  fffff880`00de1000*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
 MpFilter+0x27000
That is a Windows Update, but it is also Microsoft Windows AntiMalware protection system.

Code:
fffff880`035a5af0  fffff880`04a52481Unable to load image bflwfx64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bflwfx64.sys
*** ERROR: Module load completed but symbols could not be loaded for bflwfx64.sys
 bflwfx64+0x2481
That is your Bigfoot Networks Bandwidth Control Wireless NDIS Light Weight Filter driver

I do find it curious that 2 of the 3 mentioned were anti virus/Malware related.

I would suggest you run these online scanners

Scan with Kaspersky TDSSKiller:
Anti-rootkit utility TDSSKiller
Anti-rootkit utility TDSSKiller
ESET online scanner:
Free Virus Scan | Online Virus Scanner from ESET
Free Online Virus Scanner | ESET

Also, please download and run a full scan with Superantispyware SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
It is a free program and does a very good job with adware/tracking/malware programs we all get from cruising the net, as long as you can tolerate their nag popups. I use it often as an on demand scanner.

I would think if you are going to do a clean install, it would be best if you can find any Viruses/rootkits or other such programs first. Some have been known to live through a clean install.

When you get ready do a clean install, let us know and Boozad or I will guide you through it and give you a good tutorial. If you have any questions at all, feel free to ask. We don't mind a bit.
My System SpecsSystem Spec
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 BSOD on a nearly new computer




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